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93
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Additional Information
There is pop noise from a specific
component connected to this receiver
when you turn on the component.
• Check that the INPUT MODE is not set to
“AUTO” for the selected input (page 75).
The left and right sounds are
unbalanced or reversed.
• Check that the speakers and components
are connected correctly and securely.
• Adjust the balance parameters using the
LEVEL menu.
There is severe hum or noise.
• Check that the speakers and components
are connected securely.
• Check that the connecting cords are away
from a transformer or motor, and at least
3 meters away from a TV set or fluorescent
light.
• Move your audio components away from
the TV.
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is no sound, or only a very low-
level sound is heard from the center/
surround/surround back speakers.
• Select a CINEMA STUDIO EX mode
(page 60).
• Adjust the speaker level (page 37).
• Make sure the center/surround speakers
are set to either “SMALL” or “LARGE”
(page 49).
• Check “SP PATTERN” setting (page 48).
There is no sound from the subwoofer.
• Check that the subwoofer is connected
correctly and securely.
• Make sure you have turned on your
subwoofer.
• Depending on the selected sound field, no
sound output from the subwoofer.
• When all speakers are set to “LARGE”
and “NEO6 CIN” or “NEO6 MUS” is
selected, there is no sound from the
subwoofer.
• Check “SP PATTERN” setting (page 48).
The surround effect cannot be
obtained.
• Make sure the sound field function is on
(press MOVIE or MUSIC).
• Sound fields do not function for signals
with a sampling frequency of more than
48 kHz.
Dolby Digital or DTS multi channel
sound is not reproduced.
• Check that the DVD, etc. you are playing
is recorded in Dolby Digital or DTS
format.
• When connecting the DVD player, etc., to
the digital input jacks of this receiver,
check the audio setting (the settings for the
audio output) of the connected component.
Recording cannot be carried out.
• Check that the components are connected
correctly.
• Select the source component using the
input buttons (page 38).
There is no sound from the component
connected to the DIGITAL MEDIA
PORT adapter.
• Adjust the volume of this receiver.
• The DIGITAL MEDIA PORT adapter
and/or component is not connected
correctly. Turn off the receiver, then
reconnect the DIGITAL MEDIA PORT
adapter and/or component.
• Check the DIGITAL MEDIA PORT
adapter and/or component device to make
sure it supports this receiver.
continued