Filter
Top Products
23
GB
Others
MHC-GX470/RG590S/RG490S/RG290/RG190.GB.2-668-367-12(1)
Others
Troubleshooting
1
Make sure the power cord and speaker
cords are correctly and firmly connected.
2
Find your problem in the checklist below,
and take the indicated corrective action.
If the issue persists, contact your nearest
Sony dealer.
If the STANDBY indicator flashes
Immediately unplug the power cord, and
check the following item.
• If your system has a voltage selector, is the
voltage selector set to the correct voltage?
• Are the + and – speaker cords short-
circuited?
• Are you using only the supplied speakers?
• Is anything blocking the ventilation holes
on the back of the system?
After the STANDBY indicator
stops
flashing, reconnect the power cord, and turn
on the system. If the issue persists, contact
your nearest Sony dealer.
General
The display starts flashing as soon as
you plug in the power cord even though
you have not turned on the system.
• Press DISPLAY
twice while the system is
off. The demonstration disappears.
Sound comes from one channel, or the
left and right volumes are unbalanced.
• Place the speakers as symmetrically as
possible.
• Connect only the supplied speakers.
Sound lacks bass.
• Check that the striped (or solid) cord is
connected to the speaker’s – (or +) jack
correctly.
Severe hum or noise.
• Move the system away from sources of
noise.
• Connect the system to a different wall
socket.
• Install a noise filter (available separately) to
the power cord.
The remote does not function.
• Remove any obstacles between the remote
and the remote sensor
on the unit, and
position the unit away from fluorescent
lights.
• Point the remote at the system’s sensor.
• Move the remote closer to the system.
CD/MP3 player
The sound skips, or the disc will not
play.
• Wipe the disc clean, and replace it.
• Move the system to a location away from
vibration (for example, on top of a stable
stand).
• Move the speakers away from the system,
or place them on separate stands. At high
volume, speaker vibration may cause the
sound to skip.
Play does not start from the first track.
• Press PLAY MODE
repeatedly until both
“PGM” and “SHUF” disappear to return to
normal play.
Starting playback takes more time than
usual.
• The following discs take a longer time to
start playback.
– a disc recorded with a complicated tree structure.
– a disc recorded in multisession mode.
– a disc that has not been finalized (a disc to which
data can be added).
– a disc that has many folders.
Tuner
Severe hum or noise, or stations cannot
be received. (“TUNED” or “STEREO”
flashes on the display.)
• Connect the antenna properly.
• Find a location and an orientation that
provide good reception, and then set up the
antenna again.
• Connect a commercially available external
antenna.
• Turn off nearby electrical equipment.
Continued