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If a problem occurs ...
20 | VMX 200
If a problem occurs ...
If a problem occurs that is not listed in the above table or if the problem
cannot be solved with the proposed solutions, please contact your local
Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at www.senncom.com.
Restoring factory default settings (Reset)
You can restore the following settings to their factory default settings:
• list of paired Bluetooth devices (afterwards empty)
̈ Set the headset to pairing mode (see page 10). The LED flashes alter-
nately blue and red, indicating that the headset is in pairing mode.
̈ Simultaneously press and hold the volume up button and the volume
down button for 3 seconds.
Problem Possible cause Possible solution Page
Headset cannot
be switched on
The rechargeable
battery is flat.
Recharge the recharge-
able battery.
9
No audio signal The headset is not
paired with the
mobile phone.
Check if the headset is
paired. If necessary, pair
the headset with the
mobile phone again.
14
The volume is
adjusted too low.
Increase the volume. 15
The headset is
switched off.
Switch the headset on. 14
Headset cannot
be paired
The pairing does
not work.
Check if the your
Bluetooth device
supports the HF or
HS profile.
–
The mobile phone
is switched off.
Switch the mobile
phone on.
14
Headset does
not react to any
button press
The operation of the
headset is faulty.
Reset the headset to
the factory default
settings.
20
3 s
Vol +
Vol –