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Rack LCD Console User Manual12
Firmware Upgrade Mode
Check www.apc.com regularly to find the latest information and firmware upgrade packages.
Note: Do not connect the RJ-11 port marked “Upgrade” to a public telecommunication
network.
Start the upgrade
To download the firmware upgrade package:
1. Turn off the power to the Rack LCD Console.
2. Slide the Firmware switch to RECOVER.
3. Turn on the power to the Rack LCD Console.
Note: When the Rack LCD Console is in Firmware Upgrade Mode, the Num Lock,
Caps Lock and Scroll Lock LEDs will flash on and off repeatedly.
4. Connect the Firmware Upgrade Cable (provided) to a COM port on a computer that is not part of
your installation and to the Firmware Upgrade Port of the Rack LCD Console. From your
computer, go to www.apc.com and enter the model name of your Rack LCD Console for a list of
available firmware upgrade packages.
5. Run the download from your computer by double clicking the file icon, or by opening a
command line and entering the full path and filename.
6. The Firmware Upgrade Utility Welcome screen will appear.
7. Read and agree to the License Agreement by clicking the I Agree button.
8. The Firmware Upgrade Utility main screen will appear. The Utility inspects your installation. All
devices capable of being upgraded by the package are listed in the Device List panel.
9. Click Next to perform the upgrade.
If you checked the Check Firmware Version box in the Firmware Upgrade Utility main screen,
the Utility will compare the device’s firmware level with that of the upgrade files. If it finds that
the device’s version is higher than the upgrade version, a dialog box will open to inform you and
give you the option of continuing the upgrade or quitting.
If you did not check the Check Firmware Version box, the Utility installs the upgrade files
without checking if they are a higher level or not.
10..Status messages appear in the Status Message panel and progress toward completion is shown on
the Progress bar.
Upgrade succeeded
After the upgrade has completed, an UPGRADE SUCCEEDED screen appears to inform you that the
procedure was successful. Click Finish to close the firmware upgrade utility.
Upgrade failed
The UPGRADE FAILED screen appears if the upgrade fails to complete successfully.