42
At SANYO, fullling the needs of our customers is a priority. That’s why we
created our SOS customer service program that guarantees
satisfaction.
NATIONWIDE CUSTOMER SUPPORT
SOS is there to help you. Our friendly and knowledgeable product special-
ists will quickly answer your questions about setup and use of SANYO tele
-
phone products. Simply call toll free from anywhere in Canada to connect to
our no-charge, SOS support and service network:
1-800-263-2244
Or visit our website at www.sanyoservice.com, and click the Customer
Relations button to get access to our FAQ’s (Frequently Asked Questions)
and other helpful features.
STAY-AT-HOME CONVENIENCE
It’s a nuisance making another trip to the store when you’re stuck. Now with
SOS, all that’s necessary is a quick call for your home for product assis-
tance.
HASSLE-FREE EXCHANGE
Should your SANYO telephone require servicing due to a manufacturing de-
fect during the warranty period. SANYO Canada will ship prepaid a replace-
ment unit* within two business days after receiving your defective unit.
Consumers are responsible for the shipping costs of the unit back to
SANYO.
For older, non-current models, replacement units may not be available, in
which case our regular warranty conditions will apply.
GUARANTEED QUALITY
All SOS replacement sets are checked and serviced by factory-authorized
technicians before being sent out.
SOS means you never have to worry.
C.O.D. and/or Collect shipments will not be accepted.
Unit must be returned to SANYO in its original box with all accessories, i.e.:
owner’s manual, battery, adaptor, telephone cord, etc.
SOS HELP LINE