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62
•
Audio language and subtitles will not work for DVDs not contain-
ing them. And depending on the disc, they may work differently.
Audio language and subti-
tles do not work.
•
Are you using a disc that does not contain menus?
Menu screen does not appear even
when the menu function is selected.
•
While “NO DISC” message appears on the display of main unit, hold
the main unit's button for longer than 5 seconds. “INITIALIZE”
appears on the display and all settings will return to the default values.
•
Press the POWER button.
Using the RESET function will erase all stored settings.
Do not use this unless necessary.
•
Turn off the power and hold the button on the main unit for
longer than 5 seconds.
Using the RESET function will erase all stored settings.
Do not use this unless necessary.
The password for rating
level has been forgotten.
•
The main unit is not working.
(Example: The power goes out or
strange noise is heard.)
• The Home Theater is not
working normally.
•
Is the antenna connected properly?
•
If the antenna's input signal is weak, install an external
FM antenna in an area with good reception.
Can't receive radio broad-
cast.
Symptom Check/Remedy
•
You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX
mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3
ratio only. Refer to the DVD disc jacket and then select the
appropriate function.
Aspect ratio cannot be
changed.
MISCELLANEOUS
•
Is the TV power on?
•
Are the video cables connected properly?
•
Is the disc dirty or damaged?
•
A poorly manufactured disc may not be playable.
• Disc is rotating but no pic-
ture is produced.
• Picture quality is poor and
picture is shaking.
•
Is the remote control being operated within its operation range of
angle and distance?
•
Are the batteries exhausted?
•
Have you selected the mode(TV/DVD) functions of the remote
control (TV or DVD) correctly?
The remote control does
not work.
61
•
Is the power cord plugged securely into the outlet?
•
Turn off the power and then turn it back on.
•
Check the region number of the DVD.
DVD discs purchased from abroad may not be playable.
•
CD-ROMs and DVD-ROMs cannot be played on this Home
Theater.
•
Make sure that the rating level is correct.
•
Are you using a deformed disc or a disc with scratches on
the surface?
•
Wipe the disc clean.
I cannot eject the disc.
Playback does not start.
Playback does not start
immediately when the
Play/Pause button is
pressed.
•
No sound is heard during fast playback, slow playback, and step
motion playback.
•
Are the speakers connected properly? Is the speaker setup cor-
rectly customized?
•
Is the disc severely damaged?
Sound is not produced.
Symptom Check/Remedy
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or
if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized deal-
er or Samsung Electronics Service Center.
Before Calling for Service
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