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Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year from date of purchase - Unit exchange, which includes parts and labor.
• The warranty for rental units begins with the first rental or 45 days from date of shipment to the rental firm,
whichever comes first.
What we will do:
• Exchange the defective unit for a new, or at our option, refurbished unit.
How you get service:
• Call 1-580-634-0366 and have your unit's date of purchase and model/serial number ready. The model/serial
number information is on the back of your unit.
• A representative will troubleshoot your problem over the phone.
• If the representative determines that you should receive a replacement unit you will be provided with a Service
Request (SR) number. No returns will be accepted without the SR number.
• Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the
warranty period must be presented to obtain warranty service. For rental firms, proof of first rental is also
required.
Option I:
1. Provide your Discover, MasterCard or Visa account number and expiration date to your phone representative. This
is for security purposes only and your account will not be charged at this time.
2. We will send you a replacement unit.
3. If you return the defective unit to us within 14 days from the date you were provided a SR number, only items not
covered by warranty will be charged to your account. If your unit is not received within 14 days, the suggested
retail value of the unit will be charged to your credit card. This amount will be credited, less a handling fee, if the
unit is subsequently received.
4. Ship your defective unit back to us, less accessories, using the replacement unit's carton. Shipping instructions will
be included in the carton along with your SR number which will allow you to easily ship the
unit back to us. Make
sure you insure your shipment in case of damage or loss. Include with the shipment:
• Evidence of purchase date such as a bill of sale.
• A brief note describing your unit’s problem.
• Your name, address and phone number.
Option II:
1. For a fee, we will send a replacement unit to our exchange point.
2. The exchange location will notify you of its arrival.
3.
Take your unit and evidence of purchase date, such as a bill of sale, to the exchange location and you will be provided
the new or refurbished unit. Please retain all accessories such as the remote control hand unit.
Sound Enhancement Systems
This receiver is equipped with several built-in sound enhancement systems.
Dolby Digital
The Dolby Digital mode lets you enjoy full digital surround from software processed in the Dolby Digital format. Dolby
Digital provides better sound quality and a more powerful presence than conventional Dolby Surround. This unit is
equipped with Dolby Digital 5.1-channel so that you can enjoy enhanced full digital surround sound. Different from
Dolby Pro Logic in that only four channels (Front Left, Front Right, Centre and Rear ) are used, the new system
provides stereo separation of the rear speakers (Rear-Right, Rear-Left ). Adding the to the 5 channels the subwoofer
channel for bass sounds (counted as 0.1 channel) results in 5.1 channels (or 6 Channels) that bring you the most
sophisticated Dolby Digital sound enjoyment.
RTD205 2/28/05, 10:35 AM26