Plantronics Savi User Guide 18
My headset doesn’t work with
Microsoft Office Communicator.
Make sure your headset is charged.
Make sure your headset is subscribed to the USB adapter.
Press the call control button on your headset.
Fine tune the listening volume on the headset using the volume up and down button.
If the volume is still too low, adjust the listening volume on the PC using Microsoft Office
Communicator*.
The sound is distorted or I hear
an echo in the headset.
Reduce speaking and/or listening volume on the PC using Microsoft Office Communicator*.
Point microphone towards your chin.
If the distortion is still present, lower the volume on the headset using the volume down button.
Talk time performance is
significantly degraded even
after a full recharge.
Battery is wearing out. Contact plantronics.com/support for factory service information.
7 Troubleshooting and Common Questions
* Consult Microsoft Office Communicator Help for more information