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Warranty
The BigSound™ electronic board is manufactured to the highest
standards using the latest assembly technology and quality,
conservatively rated parts. We are dedicated to producing the world’s
finest sound system for years of railroading enjoyment.
The materials and operation of the BigSound™ electronic board and
associated system kit components supplied by Phoenix are guaranteed to
perform correctly for one year when installed and operated according to
the instruction manual. In the unlikely event that your BigSound™
system fails, please call or e-mail us so that we may evaluate the
situation and save any unnecessary shipping. We prefer to prescreen
returns because frequently there is a simple explanation for any
perceived problem you may be experiencing. Repairs and or
replacements covered by this warranty are at no cost. However return
shipping may be charged, especially if you return your system in an
engine, tender, box car or the like. A service fee may be assessed if it is
determined that the failure was not due to any Phoenix supplied
components.
Phoenix Sound Systems, Inc. cannot be liable for damage to the
system during shipping to our facilities due to mishandling, inadequate
packaging or similar circumstances beyond our control. Please be sure to
package the BigSound™ in a secure, static safe manner.
Please read the handbook and any included installation notes prior to
installation and operation of your BigSound™ system. Contact us if you
have questions or are unsure about any aspect of installation or operation.
August 2008
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