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Contents
Plantronics Savi User Guide
1 Package Contents and Features ...........................4
1.1 Savi Base ................................................................. 4
1.2 Savi Headset ............................................................ 5
1.3 HL10 Lifter (Optional) ............................................... 6
2 Base Set Up ...........................................................7
2.1 Attaching Charge Cradle to Base ............................ 7
2.2 Connecting Base to Desk Phone ............................. 7
2.3 Connecting Power Supply to Base .......................... 7
2.4 Positioning Base ...................................................... 7
3 Headset Set Up ....................................................8
3.1 Fitting Headset ........................................................ 8
3.2 Docking and Charging the Headset ......................... 8
4 Configure and Test Call .........................................9
4.1 Checking Configuration ........................................... 9
4.2 Making a Test Call with Desk Phone ....................... 9
5 Lifter Set Up (Optional) .......................................10
5.1 Installing Lifter ........................................................ 10
5.2 If You Do Not Hear a Dial Tone .............................. 10
5.3 Additional Parts (if required)................................... 11
6 PC Set Up ...........................................................12
6.1 Installing USB Cable .............................................. 12
6.2 Installing PerSono Suite Software ......................... 12
6.3 Making a Test Call with PC .................................... 12
7 Using Your Savi Office Professional Wireless
Headset System .................................................13
Powering up Headset .................................................. 13
Placing, Answering and Ending Calls with
Desk Phone ................................................................. 13
Placing, Answering and Ending Calls with PC ............ 14
Switching Between Desk Phone and PC Audio ......... 14
Mixing Desk Phone and PC Audio .............................. 14
Muting the Headset ..................................................... 15
Subscribing a Master Headset .................................... 15
Conferencing In Up to Three Additional Headsets ...... 15
Setting Default Line to Desk Phone or PC ................... 16
Toggling On/Off Over-the-Air Subscription .................. 16
Setting the Range ........................................................ 16
Ending Subscription .................................................... 16
Placing the Headset in Sleep Mode ............................ 16
Subscription Button Indicator Light ............................. 16
Desk Phone and PC Talk Buttons
Indicator Lights ............................................................ 16
Talk Time ...................................................................... 17
Desk Phone and PC Talk Buttons
“Rules to Live By” ........................................................ 17
Headset Call Control Button Functions ....................... 17
Headset Indicator Light ............................................... 17
Headset Tones ............................................................. 17
8 PerSono Suite Software ......................................18
Audio Control ............................................................... 18
Softphone Support ...................................................... 20
Settings Screen – Headset and Base .......................... 21
Help for Base Settings ................................................. 22
PC Panel Screen .......................................................... 24
Security Screen ............................................................ 24
Support Screen ............................................................ 24
Upgrade Firmware ....................................................... 25
Upgrade Software ........................................................ 25
9 Troubleshooting and Common Questions ...........26