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PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF CANADA, INC.
LIMITED
WARRANTY
WARRANTY VALID ONLY IN COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer
Electronics
(USA) Inc. (PUSA),
and
Pioneer
Electronics
Of
Canada,
Inc. (POC),
warrant that products distributed
by
PUSA
in the U.S.A., and
by
POC
in Canada that fail
to
function properly under normal use due to a manufacturing defect when
installed
and operated according to the owner's manual enclosed with the unit
will
be
repaired
or
replaced with a
unit
of
comparable value, at the option
of
PUSA
or
POC,
without charge
to
you for parts
or
actual repair work. Replacement units and/
or
parts supplied under this warranty may
be
new
or
rebuilt at the option
of
PUSA
or
POC.
THIS
LIMITED
WARRANTY
APPLIES
TO
THE
ORIGINAL
OR
ANY
SUBSEQUENT
OWNER
OF
THIS
PIONEER
PRODUCT
DURING
THE
WARRANTY
PERIOD PROVIDED
THE
PRODUCT
WAS
PURCHASED
FROM
AN
AUTHORIZED
PIONEER
DISTRIBUTOR/DEALER
IN
THE
U.
S.A.
OR
CANADA.
YOU
WILL
BE
REQUIRED
TO
PROVIDE
A
SALES
RECEIPT
OR
OTHER
VALID
PROOF
OF
PURCHASE
SHOWING
THE
DATE
OF
ORIGINAL
PURCHASE
OR,
IF
RENTED,
YOUR
RENTAL
CONTRACT
SHOWING
THE
PLACE
ANDDATEOFFIRSTRENTAL.INTHEEVENTSERVICE
IS
REQUIRED,
THE
PRODUCT
MUST
BE
DELIVEREDWITHINTHEWARRANTYPERIOD,
TRANSPORTATION PREPAID,
ONLY
FROM WITHIN
THE
COUNTRY
OF
PURCHASE
AS
EXPLAINED
IN
THIS
DOCUMENT.
YOU
WILL
BE
RESPONSIBLE
FOR
REMOVAL
AND
INSTALLATION
OF
THE
PRODUCT.
PUSA
OR
POC,
AS
APPROPRIATE,
WILL
PAY
TO
RETURN
THE
REPAIRED
OR
REPLACEMENT
PRODUCT
TO
YOU
WITHIN
THE
COUNTRY
OF
PURCHASE.
PRODUCT
WARRANTY
PERIOD
Car
Stereo
Products
Parts
1
Year
Labor
1
Year
The warranty period for
retail
customers who rent the product commences upon the date product is first put into use (a) during the rental period
or
(b) retail sale, whiche
ver
occurs first.
WHAT
IS NOT COVERED
IF
THIS PRODUCT
WAS
PURCHASED FROM
AN
UNAUTHORIZED DISTRIBUTOR,
THERE
ARE
NO
WARRANTIES, EXPRESS
OR
IMPLIED, INCLUDING
THE
IMPUEDWARRANTY
OF
MERCHANTABILITY
AND
THE
IMPLIED
WARRANTY
OF FITNESS FOR
A PARTICULAR
PURPOSE
AND
THIS PRODUCT IS SOLD STRICTLY
"AS
IS"
AND
"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE FOR
ANY
CONSEQUENTIAL AND/OR INCIDENTAL DAMAGES.
PIONEER DOES
NOT
WARRANT
ANY PRODUCT
USTED
ABOVE
WHEN
IT
IS USED IN
A TRADE
OR
BUSINESS OR IN
ANY
INDUSTRIAL
OR
COMMERCIAL APPLICATION.
THIS
WARRANTY
DOES
NOT
APPLY IF
THE
PRODUCT HAS
BEEN
SUBJECTED TO POWER IN EXCESS OF ITS PUBLISHED
POWER
RATING.
THIS
WARRANTY
DOES
NOT
COVER
DISPLAY
SCREENS
DAMAGED
BY
STATIC, NON-MOVING,
IMAGES
APPLIED
FOR LENGTHY PERIODS
(BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINETORANY
APPEARANCE ITEM, USERATTACHEDANTENNA,ANYDAMAGETORECORDSORRECORDINGTAPESORDISCS,ANY
DAMAGE
TO THE
PRODUCTRESUL TING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZEDINWRmNG BYPIONEER,ACCIDENT, MISUSE
OR
ABUSE,
DAMAGE DUE
TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,DAMAGEFROMINOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIED
IN
THE
OWNER'S
MANUAL.
THISWARRANTYDOESNOTCOVERTHECOSTOFPARTSOR LABORWHICHWOULDBEOTHERWISEPROVIDEDWITHOUTCHARGE UNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANAPIONEERAUTHORIZEDSERVICECOMPANYOROTHERDESIGNATEDLOCATION. THISWARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BY
THE USE
OF
UNAUTHORIZED PARTS
OR
LABOR
OR
FROM IMPROPER
MAINTENANCE.
ALTERED, DEFACED, OR REMOVEDSERIALNUMBERSVOIDTHISENTIREWARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS FOR
A
PARTICULAR
PURPOSE,
TO
A
PERIOD
NOT
TO
EXCEED THE
WARRANTY
PERIOD.
NO
WARRANTIES
SHALLAPPL
Y
AFTER
THE
WARRANTY
PERIOD.
SOME
STATES DO
NOT
ALLOWLIMITATIONSON
HOW
LONGAN
IMPLIED
WARRANTY
LASTSANDSOMESTATES
DO
NOT
ALLOW
THE
EXCLUSIONS
OR
LIMITATIONS
OF
INCIDENTAL
OR
CONSEQUENTIAL
DAMAGES,
SO
THE
ABOVE
LIMITATIONS OR
EXCLUSIONS
MAY
NOT
APPL
YTO
YOU. THIS
WARRANTY
GIVES
YOU
SPECIFIC
L.EGAL
RIGHTS
AND
YOU
MAY
HAVE
OTHER
RIGHTS WHICH
MAY
VARY
FROM
STATE
TO
STATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLY PROVIDED HEREIN,
THERE
ARE
NO
REPRESENTATIONS, WARRANTIES,
OBLIGATIONS
OR
CONDITIONS, IMPLIED,
STATUTORY
OR
OTHERWISE,
APPLICABLE
TO
THIS PRODUCT.
TO OBTAIN SERVICE
In
the
U
.S.A
.
or
Canada
to
receive
warr
a
nty
service
you
need
to
pr
e
sent
y
our
sales receipt
or
your
rental contract
showing
place
and
dat
e
of
original
own
er's
transaction.
USA-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your
Authorized
Pioneer
Dealer-
Your
Pioneer
Dealer
may
repair
or
replace
your
unit,
or
refer
you
to
an
Authorized
Pioneer
Service
Company.
Your
sales
receipt should
list
the
contact
information
(p
hone
number
, fax,
emai
l,
etc
.)
for
your
D
ea
l
er
.
Your
Auth
o
ri
zed
Pio
ne
er
Service
Compa
ny-
Can
perform
repairs
for
most
Car
Electronics
products
a
nd
can
advise
other
options
as
applicable
.
Please
access
the
Pion
eer
website
at
www.pioneerelectronics
.c
om
and
click
on
Service
and
Support
and
select
Authorized
Service
Locator
to
find
the
nearest
Pioneer
servicer.
Pioneer
El
ect
roni
cs
Service-
Can
advise
the
optimal
se
rvice
op
tion
for
your
model
and
geographic
locat
ion.
Ple
ase
reference
the
information
listed
below
and
phone,
email
or
access
the
Pioneer
website
to
co
ntact
Pioneer.
CANADA-
POC
ha
s a
number
of
Authorized
Service
Companies should
your
product require service. Contact
Pioneer
of
Canada
as
listed
below
to obtain a local service location.
Shipping
Your
Unit
for
Service-
Please
package it carefully
and
send
it, transportation prepaid
by
a traceable, insured method,
to
an
Authorized Service
Company
or
Pioneer.
Use
adequate padding material
to
prevent
damage
in transit.
Include
your
name
, address
and
telephone
number
where
you
can
be reached during business hours.
On all complaints and concerns in the
U.S.A. call
Customer Support at
1-800-421-1404,
or, in Canada,
call
Customer
Satisfaction at 1-877-283-5901.
IN
THE U.
S.A.
IN
CANADA
For hook-up
and
operation of your unit or to locate
an For
additional
information
on
this warranty,
please call
or write:
Authorized Service Company,
please call
or write:
CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE,
INC
. PIONEER ELECTRONICS OF
CANADA,
INC.
P.
O.
BOX 1760 300 ALLSTATE
PARKWAY
LONG
BEACH,
CALIFORNIA
90801
MARKHAM,
ON
L3R
OP2
1-800-421-1404 (905)
479-4411 1-877-283-5901
http
:1
/www. pioneerelectronics.com http://www. pioneerelectronics .ca
DISPUTE RESOLUTION
IN
THE
U.S.A
.-
Following
our
response to
any
initial request
to
Customer
Support,
should a
dispute
arise
between
you
and
Pion
ee
r,
Pioneer
makes
available its
Complaint
Resolution
Progr
am
to r
eso
lve
the
dispute.
The
Complaint
Resolution
Pr
ogram
is available
to
you
without charge.
You
are
required
to
use
the
Complaint
Resolution Program
before
you
exer
ci
se
any
rights under,
or
seek
any
remedies, cr
eated
by
Title
I
of
the
Magnuson-Moss
Warranty-Federal
Trade Commission
Improvement
Act, 15
U.S.C.
2301
et
seq
.
To
use
the
Complaint
Resolution Program
call1-800·421·1404
and
expla
in
to the
custom
er
service
representative
th
e
problem
you
are
experienci
ng,
steps
you
have
tak
en
to
have
the pro
du
ct repaired
during
th
e warranty period and
the
name
of
the authori
zed
Distributor/Dealer from
whom
the
Pioneer
product
was
purch
ased.
After
the
compla
int
h
as
b
ee
n explained
to th
e
repr
ese
ntative, a r
es
olution
number
will
be i
ss
u
ed.
Within
40
days
of
receiving
your
comp
la
int
,
Pion
eer will
inv
es
tigat
e
th
e dispu
te
a
nd
will
either:
(1) respond to
your
complaint
in writing informing
you
wh
at
ac
tion
Pioneer
will
take, and in
what
time
period,
to
r
esol
ve
the
dispute
; or (2) respond
to
your
complaint
in writing
informing
you
why
it
will
not
take
any action.
IN
CANADA·
Call
the
Customer
Satisfaction
Manager
at
(905)
946·7446
to
discuss
your
complaint
and
to
obtain
a
prompt
resolution.
RECORD
THE
PLACE
AND DATE
OF
PURCHASE FOR
FUTURE REFERENCE
Model
No. -
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Serial
No.
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Purchase
Date
____
__
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_
Purch
asedFro
m
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-
KE
EP
THIS INFORMATION
AND
YOUR S
AL
ES
RECEI
PT
IN
A
SAF
E
PLACE
<
CRY1246-B/U
>
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