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05
22
En
Chapter 5
Additional information
Troubleshooting
• Incorrect operations are often mistaken for trouble and malfunctions. If you think that there
is something wrong with this component, check the points below. If the trouble cannot be
rectified even after exercising the checks listed below, ask your nearest Pioneer authorized
service center or your dealer to carry out repair work.
• If you are experiencing problems with the wireless speaker system, make sure to bring both
the transmitter and the wireless speaker in for repair so that they can be tested properly.
Symptom Cause & Remedy
Audio is interrupted. • This system uses high frequency radio waves that have properties
similar to light, such as linearity, reflection, refraction, diffraction, and
interference. Therefore, placement of the system can result in weak
radio waves and/or interruption.
• The distance between the transmitter and wireless speaker may be too
large. Use the wireless speaker within the reach of radio wave from the
transmitter.
• The system may be close to a location generating electrical noise. If this
is the case, find a location that does not affect the sound adversely.
Audio is suddenly
interrupted.
• There may be radio communication equipment using the same
frequency band (2.4 GHz) as this system, such as a Bluetooth device,
cordless phones, radio LAN device or microwave oven, operating
nearby.
Audio cannot be
received.
• The radio wave reception is variable depending on locations due to the
effects of obstacles and reflecting objects. Try changing the location of
the wireless speaker a little.
• The transmitter and wireless speaker are designed and sold as a pair,
and they identify each other in communication. This means that
communication is not available between separately purchased
transmitter and wireless speaker.
Horizontal stripe noise
interference on a TV set
near the transmitter.
• Is there a piece of A/V equipment with an antenna near the transmitter?
If so, move the transmitter away from the antenna input terminal of the
AV equipment.
No sound from the
wireless speaker.
• Make sure the surround mode you’ve selected matches the input you’re
using (
DVD
or
TV
). See
Using the surround modes
on page 18 for more
on this.
• If the source you’re listening to is in mono, surround sound may not be
possible. See the note on page 20 for more on this.
• Make sure the wireless speaker is connected correctly (see
Connecting
up
on page 14).
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