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44
En
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Investigate the other components and electrical appliances being used. If the
trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer
authorized service center or your dealer to carry out repair work.
• If the system does not operate normally due to external effects such as static electricity
disconnect the plug from the outlet and insert again to return to normal operating conditions.
General
Problem Remedy
The power does not turn
on, or switches off
suddenly (an error
message may be
displayed at startup).
• Wait for one minute before switching back on.
• Make sure there are no loose strands of wire touching the unit. This could cause
the system to shut off automatically.
• Check that the speakers are connected correctly.
• Make sure the voltage of the mains power source is correct for the model.
• Try reducing the volume level.
• If the problem persists, take it to your nearest Pioneer authorized service center
or your dealer for servicing.
No sound is output
when a function is
selected.
• If you’re using the line input, make sure the component is connected correctly
(see Connecting auxiliary audio components on page 33).
• Press MUTE on the remote control to turn muting off.
• Turn up the volume.
No sound from surround
or center speakers.
• Refer to Channel level setting on page 27 to check the speaker levels.
• When TUNER is selected, you can only hear the source in stereo.
• Check that you haven’t selected the AUTO, STEREO or VIRTUAL mode (see
Listening to your system on page 15).
• Connect the speakers properly (refer to the Setup Guide).
• If the source is 96 kHz, it will be played in stereo.
Can’t operate the remote
control.
• Replace the batteries (refer to the Setup Guide).
• Operate within 7 m, 30° of the remote sensor (refer to the Setup Guide).
• Remove any obstacles or operate from another position.
• Avoid exposing the remote sensor on the front panel to direct light.
• Check that there’s nothing mistakenly plugged into the CONTROL IN jack.
• If the system is connected to a Pioneer plasma television with an SR+ cable,
check that the plasma television is switched on. Point the remote control at the
plasma television in order to operate the system.
• To operate other Pioneer components, make sure that the control cable and
analog audio cable are connected.
TRAYLOCK shows in the
display and the tray can’t
be ejected.
• Press and hold OPEN/CLOSE on the front panel for about eight seconds. Then
the tray can be opened/closed using OPEN/CLOSE.
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