Filter
Top Products
PIONEER
ELECTRONICS
(USA)
INC.
PIONEER
ELECTRONICS
OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY
VALID
ONLY
IN
COUNTRY
OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA)
Inc.
(PUSA), and Pioneer Electronics
Of
Canada, Inc. (POC), warrant that products distributed by PUSA
in
the U.S.A., and by POC
in
Canada that fail to
function properly undernormal use due to a manufacturing defect when installed and operated according to the owner's manual enclosed with the unit will
be
repaired orreplaced with a
unit
of
comparable value, at the option of PUSA or POC, without charge to you for parts or actual repair work. Replacement units and/or parts supplied underthis warranty may be
newor rebuilt at the option of PUSAor
POCo
THISLIMITED
WARRANTY
APPLIESTOTHEORIGINALOR
ANY
SUBSEQUENT
OWNER
OFTHIS
PIONEERPRODUCTDURINGTHE
WARRANTY
PERIODPROVIDEDTHE
PRODUCT
WAS
PURCHASEDFROM
AN
AUTHORIZEDPIONEER DISTRIBUTOR/DEALERIN THEU.S.A.OR
CANADA.
YOU
WILL
BEREQUIREDTO PROVIDEA
SALES
RECEIPTOR OTHER
VALID
PROOF
OF
PURCHASESHOWINGTHE
DATE
OF
ORIGINALPURCHASEOR,IF RENTED,YOUR
RENTAL
CONTRACT
SHOWINGTHE
PLACE
ANDDATE
OF
FIRSTRENTAL. INTHEEVENTSERVICEISREQUIRED,THEPRODUCTMUSTBEDELIVEREDWITHINTHEWARRANTYPERIOD,TRANSPORTATIONPREPAID,
ONLY
FROMWITHIN THECOUNTRY
OF
PURCHASE ASEXPLAINED IN THISDOCUMENT. YOU
WILL
BE
RESPONSIBLEFOR
REMOVAL
AND
INSTALLATION
OF
THE
PRODUCT.
PUSA
OR POC,AS APPROPRIATE,
WILL
PAY
TO RETURNTHEREPAIREDOR
REPLACEMENT
PRODUCT
TO
YOU WITHINTHECOUNTRY
OF
PURCHASE.
PRODUCT
WARRANTY
PERIOD
Parts
Labor
Car
Stereo
Products
1
Year
1
Year
The warranty period for retail customerswho rent the product commences upon the date product
is
first put into use
(a)
during the rental period or
(b)
retail sale, whichever occurs first.
WHAT
IS
NOT
COVERED
IFTHISPRODUCTWASPURCHASEDFROM AN UNAUTHORIZEDDISTRIBUTOR,THEREARENOWARRANTlES,EXPRESSOR IMPLIED,INCLUDINGTHEIMPLIEDWARRANTY
OFMERCHANTABILITYANDTHEIMPLIEDWARRANTYOFFITNESSFOR APARTICULAR PURPOSEANDTHISPRODUCTISSOLDSTRICTLY
"AS
IS"AND"WITH
ALL
FAULTS".
PIONEERSHALLNOTBELIABLEFORANYCONSEQUENTIALAND/ORINCIDENTALDAMAGES.
PIONEERDOESNOTWARRANTANYPRODUCTLISTEDABOVEWHENIT
IS
USED
IN
ATRADEOR BUSINESSOR
IN
ANYINDUSTRIALOR COMMERCIALAPPLICATION.
THISWARRANTYDOESNOTAPPLYIFTHEPRODUCTHASBEENSUBJECTEDTO POWER
IN
EXCESSOFITSPUBLISHEDPOWERRATING.
THISWARRANTYDOESNOTCOVER DISPLAYSCREENSDAMAGEDBYSTATIC,NON-MOVING,IMAGESAPPLIEDFORLENGTHYPERIODS(BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINETORANYAPPEARANCEITEM,USERATTACHEDANTENNA,ANYDAMAGETORECORDSORRECORDINGTAPESORDlSCS,ANY
DAMAGETOTHEPRODUCTRESULTING FROMALTERATIONS,MODIFICATIONSNOTAUTHORIZED
IN
WRITINGBYPIONEER,ACCIDENT,MISUSE
OR
ABUSE,DAMAGEDUETO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKlNG,DAMAGEFROMINOPERATlVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIED
IN
THEOWNER'SMANUAL.
THISWARRANTYDOESNOTCOVERTHECOSTOFPARTSORLABORWHICHWOULDBEOTHERWISEPROVIDEDWITHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANAPIONEERAUTHORIZEDSERVICECOMPANYOROTHERDESIGNATEDLOCATlON.THISWARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BYTHEUSEOFUNAUTHORIZEDPARTSORLABOR
OR
FROMIMPROPERMAINTENANCE.
ALTERED,DEFACED,ORREMOVEDSERIALNUMBERSVOIDTHISENTlREWARRANTY
NO
OTHER
WARRANTIES
IN
THE
U.S.A.
-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYANDFITNESSFORA PARTICULARPURPOSE,TOA PERIOD
NOTTO
EXCEEDTHEWARRANTYPERIOD. NOWARRANTIES
SHALL
APPLYAFTERTHE
WARRANTYPERIOD. SOMESTATESDO NOT
ALLOW
LIMITATIONSON
HOW
LONGANIMPLIEDWARRANTYLASTSANDSOMESTATESDONOT
ALLOW
THEEXCLUSIONS
ORLIMITATIONS
OF
INCIDENTALORCONSEQUENTIALDAMAGES,SOTHE ABOVELIMITATIONSOREXCLUSIONS
MAY
NOT
APPL
YTO
YOU. THISWARRANTYGIVES
YOU SPECIFIC
LEGAL
RIGHTS ANDYOU
MAY
HAVEOTHER RIGHTSWHICH
MAY
VARYFROM STATETOSTATE.
IN
CANADA-
EXCEPTASEXPRESSLYPROVIDEDHEREIN,THEREARENOREPRESENTATIONS,WARRANTIES,OBLIGATIONSORCONDITIONS,IMPLIED,STATUTORY
OR OTHERWISE,
APPLICABLE
TOTHIS PRODUCT.
TO
OBTAIN
SERVICE
In the U.S.A.
or
Canada
to receive warranty service you need to present your sales receipt
or
your rental contract showing place and date
of
original owner's transaction.
USA
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your
Authorized Pioneer Dealer -
Your
Pioneer Dealer
may
repair or replace your unit, or refer you to an Authorized Pioneer Service Company.
Your
sales receipt should
list the
contact
information
(phone
number, fax, email, etc.)
for
your
Dealer.
Your
Authorized
Pioneer
Service
Company
- Can perform repairs for most
Car
Electronics products and can advise
other
options as applicable. Please
access
the
Pioneer
website
at
www.pioneerelectronics.com
and click on
Service
and
Support
and
select
Authorized
Service
Locator
to find
the
nearest Pioneer servicer.
Pioneer Electronics Service - Can advise the optimal service option for
your
model and
geographic
location. Please reference the information listed below and phone,
email or
access
the Pioneer website to contact Pioneer.
CANADA
- POC hasa number
of
Authorized Service Companiesshould your productrequire service. Contact Pioneer
of
Canada as listed below toobtain a local servicelocation.
Shipping
Your
Unit
for
Service
- Please package it carefUlly and send it, transportation prepaid bya traceable, insured method, to an Authorized ServiceCompany or Pioneer.
Use adequate padding material to prevent damage
in
transit. Include your name, address and telephone number where you can be reached during business hours.
On all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404, or, in Canada, call Customer Satisfaction at 1-877-283-5901.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation
of
your unit or to locate an For additional information on this warranty, please call or write:
AuthOrized Service Company, please call
or
wnte: CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE,INC. PIONEERELECTRONICSOFCANADA INC
P.O. BOX 1760 300 ALLSTATE
PARKWAY'
.
LONG BEACH, CALIFORNIA 90801 MARKHAM ON L3R
OP2
1-800-421-1404
(905)
479-4411'
1-877-283-5901
http://www
.
pioneerelectronics.com
http://www.pioneerelectronics.ca
DISPUTE
RESOLUTION
IN
THE
U.S.A.
- Following our response to any initial request to
Customer
Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under, orseek any remedies, created by Title I of the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.S.C.
2301
etseq.
To
use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken
to have the product repaired duringthe warranty period and the nameof the authorized Distributor/Dealerfrom whom the Pioneer product was purchased. After thecomplaint
has been explained
to
the
representative, a resolution
number
will be issued. Within 40 days of receiving your complaint, Pioneerwill investigate the dispute and will either:
(1) respond to yourcomplaint in writing informing you what action Pioneer will take, and in
what
time period, to resolve the dispute;
or
(2) respond to
your
complaint in writing
informing you
Why
it will not take any action.
IN
CANADA
- Call the
Customer
Satisfaction Manager at (905) 946-7446 to discuss your complaint and to obtain a
prompt
resolution.
RECORDTHEPLACEANDDATEOFPURCHASE FOR FUTUREREFERENCE
Model No. Serial No. Purchase Date _
PurchasedFrom _
KEEPTHIS INFORMATIONAND YOUR SALES RECEIPT
IN
A SAFE PLACE
< 46.HTAPN.003 >
Printed
in
China