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CONTACT US 858.546.5050
www.picomacom.com
PICO MACOM
WARRANTY
WARRANTY
CHANNEL SELECTION
CHANNEL SELECTION
Five Year Limited Warranty*
Limited Warranty
Pico Macom warrants to the original purchaser that all of its new products are of sound design, quality materials and
workmanship at the time of manufacture and will be free from related defects for one year from the original purchase
date. Pico Macom will repair or, at its discretion, replace without cost to the original purchaser, the product which,
upon inspection by Pico Macom, appears to be defective or not conforming to factory specifications. Pico Macom
will cover the cost of parts, labor, and return freight from factory.
Five-Year Limited Warranty
Most products designated as “Headend Electronics” are further covered by an extended 4-year period beyond the
expiration of the original 1-year warranty, for a full 5-year period. Qualified equipment requiring factory repair dur-
ing the extended 4-year period is covered under our re-certification program. Recertification fees under this program
shall not to exceed 20% of the product’s List Price and whenever possible, Pico Macom will attempt to upgrade
performance to the latest improved specification.
Warranty Limitations
This warranty excludes coverage of damage or inoperability resulting from (1) use or installation other than in strict
accordance with Pico Macom’s written instructions, (2) disassembly or repair by someone other than Pico Macom
or a Pico Macom authorized repair center, (3) misuse, misapplication or abuse, (4) alteration, (5) lack of reason-
able care or (6) wind, ice, snow, rain, lightning, power surges, or any other weather conditions or acts of God. Pico
Macom’s warranty with respect to third-party proprietary sub-assembly modules and/or private-label products are
limited to the duration and terms of third-party vendors’ warranty. Pico Macom shall in no event and under no cir-
cumstances be liable or responsible for any consequential, indirect, incidental, punitive, direct or special damages
based upon breach of warranty, breach of contract, negligence, strict tort liability or otherwise or any other legal
theory, arising directly or indirectly from the sale, use, installation or failure of any product acquired by buyer from
Pico Macom. This limited warranty extends to the original purchaser.
Pico Macom reserves the right to modify or discontinue this warranty at Pico Macom’s sole discretion without noti-
fication. No other warrantees are expressed or implied.
* One year warranty if sold outside U.S.A.