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RQT8593
31
Troubleshooting guide
Picture abnormal or unviewable Page
Progressive video
Listening to the radio
Unit displays
Television displays
The picture on the television is
not displayed correctly or
disappears.
≥Ensure that the unit is connected directly to the television, and is not connected through a video
cassette recorder.
≥Mobile telephone chargers can cause some disturbance.
≥If you are using an indoor television, change to an outdoor antenna.
≥The television antenna wire is too close to the unit. Move it away from the unit.
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Picture size does not fit the
screen.
≥Change “TV Aspect” in the “Video” tab.
≥Use the television to change the aspect. If your television does not have that function, change “4:3
Aspect” in Display Menu.
≥Change the zoom setting. (“Just Fit Zoom” or “Manual Zoom” in Display Menu)
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Menu is not displayed correctly. ≥Restore the zoom ratio to “k1.00”. (“Manual Zoom” in Display Menu)
≥Set “Subtitle Position” in Display Menu to “0”.
≥Set “4:3 Aspect” in Display Menu to “Normal”.
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Auto zoom function does not work
well.
≥Turn off television’s zoom function.
≥Use the other preset aspect ratios or manual adjustment.
≥Zoom function may not work well, especially in dark scenes and may not work depending on the
type of disc.
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There is ghosting when
progressive is on.
≥This problem is caused by the editing method or material used on DVD-Video, but should be
corrected if you use interlaced output. Set “Video Output Mode” in Picture Menu to “480i”.
(Alternatively, press and hold [CANCEL] to switch to “480i”.)
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Pictures not in progressive
output.
≥Select “480p” in “Video Output Mode” in Picture Menu.
≥The unit’s VIDEO OUT or S-VIDEO OUT terminal outputs the interlaced signal even if “PRG” is
displayed.
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Closed captions not displayed. ≥When progressive output is on, closed captions will not be displayed. —
Distorted sound or noise is heard.
“ST” flickers or does not light.
≥Adjust the position of the FM or AM antenna.
≥Use an outdoor antenna.
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A beat sound is heard. ≥Turn the television off or move it away from the unit. —
A low hum is heard during AM
broadcasts.
≥Separate the antenna from other cables. —
The display is dark. ≥Select “Bright” in “FL Dimmer” in the “Others” tab. 22
“NOPLAY” ≥You inserted a disc the unit cannot play; insert one it can.
≥You inserted a blank disc.
≥You inserted a disc that has not been finalized.
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“NODISC” ≥You have not inserted a disc; insert one.
≥You have not inserted the disc correctly; insert it correctly.
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“F61” ≥Check and correct the speaker cable connections.
If this does not fix the problem, consult the dealer.
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“DVD U11” ≥Disc may be dirty. Wipe it clean. 10
“ERROR” ≥Incorrect operation performed. Read the instructions and try again. —
“DVD H∑∑”
∑∑ stands for a number.
≥Trouble may have occurred. The number following “H” depends on the status of the unit. Turn the
unit off and then back on. Alternatively, turn the unit off, disconnect the AC power supply cord, and
then reconnect it.
≥If the service numbers fail to clear, note the service number and contact a qualified service person.
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\U.S.A.\and\Canada]
“[W]” is flashing.
(When using optional wireless
accessory)
≥There is no link between the main unit and the wireless accessory. Check that the wireless
accessory is plugged into the AC outlet.
≥Ensure that the digital transceiver is fully inserted into the slot of the main unit.
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“D.MIX” is flashing. [DVD-A] ≥Down-mixing is the process of remixing the multiple-channel audio found on some discs into two
channels. The disc contains single-channel or multiple-channel signals which may not be
reproduced authentically.
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“/” ≥The operation is prohibited by the unit or disc. —
“Cannot display group xx, content
xx”
≥You are trying to display incompatible contents. —
“This disc may not be played in
your region”
≥Only DVD-Video discs that include or have the same region number as the one on the rear panel of
this unit can be played.
Cover
page
No on-screen display. ≥Select “On” in “On-Screen Messages” in the “Display” tab. 22
8593En_p24-36.fm Page 31 Tuesday, January 10, 2006 5:26 PM