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If you are having problems with your VCR, check the following list of problems and possible solutions
before requesting service. You may be able to solve the problem yourself.
No power
• Make sure the power plug is completely connected to an AC (alternating current) outlet.
• Make sure the power is turned on.
Power Failure
• Timer recordings and the clock setting may be lost if the power fails for more than one hour. See pages
14 - 17 to reset your clock. See pages 34 - 43 to reprogram your timer recordings.
A TV program cannot be recorded.
• Check the connections between the VCR, TV, antenna/cable, and Cable Box/Digital Satellite System (if
applicable) (pages six - 10).
• Make sure the tape has a record tab (page five).
• Check the TV/VCR position (page 28).
• Check the CH3/CH4 switch (pages six - nine).
The VCR will not perform a timer recording.
• Make sure the recording start and stop times are set correctly (pages 34 - 43).
• Make sure a tape is in the VCR and the tape has a record tab (page five). If, after programming a timer
recording, you turn off the VCR power without putting a tape in the VCR, the Timer light will blink.
• If the record tab on a tape is missing, the VCR will eject the tape. The Timer light will blink.
• Make sure the VCR power is off.
• Make sure the clock is set (pages 14 - 17).
• The VCR may not perform or continue a timer recording if a power interruption of more than one hour
occurs during the timer recording, even if the power comes back on afterward.
• If you have a Cable Box/DSS Receiver, timer recordings are programmed differently. Details are on page
eight.
• It is best to finish programming a timer recording at least five minutes before the recording is scheduled
to begin.
• 12 PM is noon; 12 AM is midnight.
There is no playback picture or the playback picture is noisy or contains streaks.
• Make sure the TV and the Cable Box/DSS Receiver, if applicable, are on the same channel as the VCR’s
CH3/CH4 switch (pages six - nine).
• Make sure the VCR is in VCR position (page 28). The VCR light will appear on the display panel of the
VCR when the VCR is in VCR position.
• Make sure channel 3 or 4 is properly adjusted at the TV.
• Adjust the tracking (page 53).
The VCR cannot be controlled with the remote control.
• Make sure the VCR light appears on the VCR display panel. If it does not, press the VCR/TV button
once.
• Aim the remote control directly at the VCR’s remote sensor (page 28).
• Remove all obstacles between the remote control and the VCR.
• Inspect and/or replace the batteries in the remote control (page five).
• Press the VCR button, then try the other VCR function buttons.
The Number buttons won’t work for channels above 69.
• Select CABLE TV at the TUNER SET UP menu (page 12), then let the VCR program the channels.
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