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Customer Responsibilities
B-1
Staff
DEFINITY AUDIX System Release 4.0
System Description Pocket Reference
585-300-214
Issue 1
May 1999
Appendix B — Customer Responsibilities
During implementation—the process that drives the DEFINITY AUDIX
system’s purchase and installation—Lucent Technologies staff will help
ensure the DEFINITY AUDIX system meets the customer’s voice
messaging needs. They will install the system and provide maintenance
support once the system up and running.
The customer also has several responsibilities during implementation,
including the following:
■ Providing staff to coordinate planning activities and administer
the system
■ Ensuring the equipment room meets environmental requirements
■ Supplying some connections from the customer’s equipment to
the DEFINTY AUDIX system
This appendix outlines these responsibilities. For a detailed explanation
of DEFINITY AUDIX system implementation, including the customer’s
responsibilities and the responsibilities of specific Lucent Technologies
staff, see
Planning for the DEFINITY AUDIX System Release 4.0
,
585-300-602.
Staff
The customer needs an individual to coordinate planning efforts with a
project manager and other Lucent Technologies staff to ensure that all
implementation tasks are completed. This individual should perform
such tasks as the following:
■ Provide Lucent Technologies initial subscriber information.
■ Ensure the equipment room is ready when the system arrives.
■ Provide for the equipment’s security.
In addition to this coordinator, the customer should also select an
individual who will conduct ongoing system administration after
installation. For a detailed description of the system administrator’s
recommended duties and qualifications, see
Planning for the DEFINITY
AUDIX System Release 4.0,
585-300-602.
Environmental Requirements
The DEFINITY AUDIX system must operate in an environment that
conforms to specific parameters for its atmosphere and air quality.
Installing the system in an environment that does not meet these
requirements can shorten its life and disrupt its operation.