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SERVICE INFO
If you require technical support,
contact Lexicon Professional Customer
Service. Be prepared to accurately
describe the problem. Know the serial
number of your unit, it is printed on a
sticker attached to the rear panel. If
you have not already taken the time
to fill out your warranty registration
card and send it in, please do so now.
Before you return a product to the
factory for service, we recommend
you refer to the manual. Make sure
you have correctly followed
installation steps and operation
procedures. If you are still unable to
solve a problem, contact our
Customer Service Department at
(801) 568-7660 for consultation. If
you need to return a product to the
factory for service, you MUST
contact Customer Service to obtain
a Return Authorization Number.
No returned products will be
accepted at the factory without a
Return Authorization Number.
Please refer to the Warranty
information on the following page,
which extends to the first end-user.
After expiration of the warranty, a
reasonable charge will be made for
parts, labor, and packing if you
choose to use the factory service
facility. In all cases, you are
responsible for transportation
charges to the factory. Lexicon
Professional will pay return shipping
if the unit is still under warranty.
Use the original packing material if it
is available. Mark the package with
the name of the shipper and with
these words in red:
DELICATE INSTRUMENT, FRAGILE!
Insure the package properly. Ship
prepaid,not collect. Do not ship
parcel post.
WARRANTY
This warranty is valid only for the
original purchaser and only in the
United States.
1. The warranty registration card that
accompanies this product must be
mailed within 30 days after purchase
date to validate this warranty.
Proof-of-purchase is considered to
be the burden of the consumer.
2. Lexicon Professional warrants this
product, when bought and used
solely within the U.S., to be free
from defects in materials and
workmanship under normal use
and service.
3. Lexicon Professional’s liability under
this warranty is limited to repairing or,
at our discretion, replacing defective
materials that show evidence of
defect, provided the product is
returned to Lexicon professional WITH
RETURN AUTHORIZATION from the
factory, where all parts and labor will
be covered up to a period of 1 year
.
A Return Authorization number must
be obtained from Lexicon
Professional by telephone. The
company shall not be liable for any
consequential damage as a result of
the product's use in any circuit or
assembly.
4. Lexicon Professional reserves the
right to make changes in design or
make additions to or improvements
upon this product without incurring
any obligation to install the same
additions or improvements on
products previously manufactured.
5. The foregoing is in lieu of all other
warranties, expressed or implied, and
Lexicon Professional neither assumes
nor authorizes any person to assume
on its behalf any obligation or liability
in connection with the sale of this
product. In no event shall Lexicon
Professional or its dealers be liable for
special or consequential damages or
from any delay in the performance
of this warranty due to causes
beyond their control.
OMEGA
TM
Service Info/Warranty