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Return Authorization
Procedure
IMPORTANT
If you believe there is a problem with your
component, please contact your dealer, dis-
tributor, or the Kre// factory to discuss the
problem before you return the component for
repair. To expedite service, you may wish to
complete and e-mail the Service Request
Form in the Service Section of our website
at:
www.krellonline.com
To contact the Krell Service Department
TEL
FAX
E-MAIL
WEBSITE
203-799-9954
Monday-Friday
9:00 AM to 5:00 PM EST
203 -799 -9796
service @ krellonline.com
www.krellonline.com
KAV-300cd
PRODUCT PLEASE WRITE YOUR SERIAL NUMBER HERE
To return this product to Krell, please
follow this procedure so that we may
serve you better:
1. Obtain a Return Authorization Number
(R/A number) and shipping address from
the Krell Service Department.
2. Insure and accept all liability for loss of or
damage to this product during shipment to
the Krell factory and prepay all shipping
charges. Please see the Warranty page in
this manual, concerning liability for shipping
damage and shipping charges.
This product may also be hand delivered if
arrangements with the Service Department
have been made in advance. Proof of pur-
chase may be required for warranty valida-
tion at the time of hand delivery.
IMPORTANT
Use the original packaging to ensure safe
transit of this product to the dealer, distribu-
tor, or facto~ Krell may, at its discretion,
return this product in new packaging and bill
the owner for such packaging if the product
received by Krell was boxed in non-stan-
dard packaging or if the original packaging
was so damaged that it was unusable, ff
Krell determines that new packaging is
required, the owner will be notified before
this product is returned.
To purchase additional packaging, please
contact your authorized dealer, distributor,
or the Krell Service Department.
KRELL KAV-300 cd Page 12 of 16