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TROUBLESHOOTING
G-17 Air will not Power On.
• Make sure DC adapter is plugged securely into wall (LED on power supply is
Green) and into the back of the unit.
• Make sure there is power at the outlet G-17 Air is plugged into.
G-17 Air has been setup but will not reconnect to your network.
• Restart your wireless network: unplug your wireless router for at least 30
seconds, then re-plug in.
• Unplug the power from the back of the G-17 Air for at least 30 seconds,
plug into the outlet again and re-setup
iOS Device locks up.
• Hold power button down on iOS Device until “Slide to Power Off” appears on
the screen. Slide the bar to power the device off. Once it is powered off, hold
the power button down until Apple logo appears.
G-17 Air is on and connected to your network (wireless connect button is solid
Blue and Airplay icon is solid Blue) but will not play music from iTunes or your
compatible iOS Device.
• In the “settings” application on your iOS device, turn Wi-Fi off then on again.
• Restart iTunes (PC or Mac), iPod app (iPhone) or Music app (iPod Touch).
• Make sure volume on G-17 Air is not muted.
• Make sure you have downloaded the latest iTunes software (10.1 or later)
and iOS Device software (iOS 4.2).
• Restart your wireless network: unplug your wireless router for at least 30
seconds, then re-plug in.
• Restart your computer or iOS device (to restart iOS device follow instructions
from “iOS Device locks up” section above).
G-17 Air Wireless Connect page (192.168.1.12) will not load on my PC or Mac.
• Disable any additional firewall protection that is enabled through anti-virus
software before starting to setup the G-17 Air. After you have completed the
setup re-enable the firewall protection.
TIPS
• The G-17 Air will not work on an N only wireless network nor on a guest
network with limited access.
• Bef ore switching to the USB or Aux input stop streaming music via AirPlay.
• Before switching to AirPlay or the Aux input, stop playing music on the USB input.
• When switching between iOS Devices, allow at least 10 seconds to pass
before playing the new iOS Device.
• During AirPlay setup, disconnect the LAN cable from your computer if you
have one connected. This will eliminate IP conflicts.
• Once your G-17 Air set up is complete, you may exit the Klipsch webpage
and reconnect to your home network.
RESET TO FACTORY DEFAULTS
• Unit is on.
• Hold reset button until wireless connect button displays Red then release.
FIRMWARE UPDATE
To learn how to install the latest version of the G-17 Air’s firmware, if one is
available, please go to the G-17 Air’s product page on klipsch.com or call
1-800-KLIPSCH.
3RD PARTY APPS
The G-17 Air is compatible with all AirPlay enabled iOS apps.
KLIPSCH CUSTOMER SERVICE
Klipsch Customer Service/Technical Support (US): 1-800-KLIPSCH
Klipsch is a registered trademark of Klipsch Group Inc.
AirPlay, the AirPlay logo, iPhone, iPod, iPod classic, iPod nano, iPod shuffle, iPod
touch and Safari are trademarks of Apple Inc., registered in the U.S. and other
countries. iPad is a trademark of Apple Inc.
Firefox is a registered trademark of the Mozilla Foundation.
Internet Explorer is a registered trademark of Microsoft Corporation in the United
States and other countries.
The Wi-Fi CERTIFIED logo is a certification mark of the Wi-Fi Alliance.
Wi-Fi is a registered mark of the Wi-Fi Alliance.