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What might seem to be a malfunction in your unit may
just be the result of slight misoperation or miswiring.
Before calling service, first check the following table
for possible problems.
? The power does not turn ON.01
✔ The fuse has blown.
☞ After checking for short circuits in the wires, replace the fuse with
one with the same rating.
✔ No ACC position on vehicle ignition.02
☞ Connect the same wire to the ignition as the battery wire.
✔ The remote controller does not work.
☞ See <Connecting Wires to Terminals> (page 30) to connect the
light detector of the remote controller correctly.
? The power cannot be turned off
✔ You select the source mode of this machine, which is connected to a
center unit.
☞ The power cannot be turned off because the center unit is under
operation. If changing a mode other than the source mode of this
machine on the center unit, you can turn off the power.
? The power is automatically turned off.
✔ You switched the source mode while connecting to a center unit.
☞ If selecting the source mode of this machine on the center unit
and then switching to a mode other than this machine, you can
turn off the power.
? No video image appears.
✔ The unit is not connected to the parking brake detection switch.
☞ Make proper connections according to <Connecting Wires to
Terminals>.
✔ The parking brake is not engaged.
☞ For safety reasons no video images are displayed while the
vehicle is moving. Engaging the parking brake will cause images
to be displayed.
✔ The setting of the NTSC/PAL switch is incorrect.
☞ Set the NTSC/PAL switch correctly.
? Nothing happens when the buttons are pressed.04
✔ The " " symbol appears in the screen.
☞ You cannot carry out any operation disabled by disc.
✔ The batteries of the remote controller are weak.
☞ Replace both two batteries of the remote controller with new
ones.
✔ The remote controller does not work.
☞ See <Connecting Wires to Terminals> to connect the light
detector of the remote controller correctly.
✔ A center unit not applicable is connected.
☞ See <IMPORTANT INFORMATION> (page 4).
? The memory is erased when the ignition is turned OFF.10
✔ The battery wire has not been connected to the proper terminal.
☞ Connect the wire correctly, referring to the section on
<Connecting Wires to Terminals>.
✔ The ignition and battery wire are incorrectly connected.11
☞ Connect the wire correctly, referring to the section on
<Connecting Wires to Terminals>.
? No sound can be heard, or the volume is low.
✔ The audio setting of audio output is not “ANALOG”.
☞ If connecting through a center unit or RCA cable, select
“ANALOG” for this setting.
✔ The input/output wires or wiring harness are connected incorrectly.22
☞ Reconnect the input/output wires or the wiring harness correctly.
See the section on <Connecting Wires to Terminals>.
? The specified disc does not play, but another one plays instead.52
✔ The specified DVD/CD is quite dirty.
☞ Clean the Disc.
✔ The disc is upside down.
☞ Set the disc with the label face downward.
✔ The disc is severely scratched.55
☞ Try another disc instead.
? The specified track will not play.58-a
✔ Random play has been selected.
☞ Turn off random play.
? Cannot play CD-R or CD-RW.60
✔ Finalization processing is not being conducted for CD-R/CD-RW.
☞ Conduct finalization processing with CD recorder.
? A VCD cannot be played using menus.
✔ The VCD disc being played is not compatible with P.B.C.
☞ Menu playback is available only with VCD discs recorded with
P.B.C.
Troubleshooting Guide
KDV-C810_U.S_r02 02.12.16 12:53 PM Page 36