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? Cannot play CD-R or CD-RW.60
✔ Finalization processing is not being conducted for CD-R/CD-RW.
☞ Conduct finalization processing with CD recorder.
✔ A non-compatible CD changer is being used to play the CD-R/CD-
RW.61
☞ Use a CD changer compatible with CD-R/CD-RW to play.
? A CD ejects as soon as it is loaded.62
✔ The CD is upside-down.
☞ Load the CD with the labeled side up.
✔ The CD is quite dirty.63
☞ Clean the CD, referring to the section on <CD cleaning> (page 5).
? Can’t remove disc.64
✔ The cause is that more than 10 minutes has elapsed since the vehicle
ACC switch was turned OFF.
☞ The disc can only be removed within 10 minutes of the ACC
switch being turned OFF. If more than 10 minutes has elapsed,
turn the ACC switch ON again and press the Eject button.
? The disc won’t insert.65
✔ There’s already another disc inserted.
☞ Press the [0] button and remove the disc.
? Direct Track Search and Direct Album Search can’t be done.66-1
✔ Another function is ON.
☞ Turn Random Play or other functions OFF.
? Track Search can't be done.66-2
✔ For the albums first or last song.
☞ For each album, Track Search can't be done in the backward
direction for the first song or in the forward direction for the last
song.
MP3 source
? Cannot play an MP3.67
✔ Not conforming to ISO 9660 Level 1/2, Joliet, and Romeo.
☞ Use a medium conforming to ISO 9660 Level 1/2, Joliet, and
Romeo.
✔ The MP3 has no or invalid track name extension.68
☞ Add the ".MP3" extension to the MP3 track name.
✔ The media is scratched or dirty.69
☞ Clean the media, referring to the section on <CD cleaning> (page
5).
? Noise or no sound generated when an MP3 is played.70
✔ The track has the MP3 track name extension while it is not an MP3.
☞ Do not use the ".MP3" extension in non-MP3.
? Takes time before the unit starts playing MP3.71
✔ The medium contains many albums, tracks, and hierarchical levels.
☞ The unit checks all tracks on the loaded medium first. If the
medium has many tracks recorded, it may take a long time for the
unit before it starts playing MP3.
? Fails to play MP3 in the intended order.72
✔ The MP3 tracks were not written by the CD writer in the order in
which you wanted them to be played.
☞ Depending on the CD writer, you may be able to set the order in
which MP3 tracks are to be played by writing them onto a
medium with their track names beginning with play sequence
numbers such as "01" to "99".
? The sound skips when an MP3 is being played.73-1
✔ The media is scratched or dirty.
☞ Clean the media, referring to the section on <CD cleaning> (page
5).
✔ The recording condition is bad.73-2
☞ Record the media again or use another media.
Troubleshooting Guide
KDC-Z838/Z737_U.S_r2 02.11.15 10:07 AM Page 37