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Troubleshooting
Use this chart to help you solve daily operational problems. If
there are any problems you cannot solve, contact your JVC’s
service center.
PROBLEM
The power does not come on.
The receiver turns off (enters standby
mode).
“OVER HEAT” flashes on the display,
then the receiver turns off.
No sound from speakers.
Sound from one speaker only.
No sound from PC connected with a
USB cable.
Sounds are intermittently distorted by
the outside noise such as a lightning
discharge.
No picture on the TV screen.
No picture on the TV screen when
“VCR” or “VIDEO” is selected as the
source.
On-screen display does not appear on
the TV screen.
HDMI signals do not come on.
POSSIBLE CAUSE
The power cord is not plugged in.
Speakers are overloaded because of high
volume.
Speakers are overloaded because of a
short circuit at the speaker terminals.
The receiver is overloaded because of a
high voltage.
The receiver is overloaded because of high
volume or long time usage.
Speaker signal cables are not connected.
Connections are incorrect.
An incorrect source is selected.
Muting is activated.
An incorrect audio input setting (analogue
or digital) is selected.
Speaker signal cables are not connected
properly.
An electrical shock is applied to the
receiver, PC, or USB cable.
When you use the digital coaxial connection,
the sounds may be intermittently distorted
by the outside noise such as a lightning
discharge but the sound will be restored
automatically.
Either the video input setting or video
output setting is incorrect.
Either “HDMI SELECT” or “CMPNT
SELECT” (see page 32) is not assigned for
each source correctly.
The video input setting is set to “HDMI” or
“RGB.”
A video or audio format not compatible with
this receiver is played.
A HDCP-compatible TV is not connected.
The receiver failed to recognize HDMI-
connected components.
A HDMI cable longer than 5 m is used.
SOLUTION
Plug the power cord into an AC outlet.
1. Stop the playback source.
2. Turn on the receiver again, then turn the
volume down.
Check the speaker wiring. If speaker wiring
is not short-circuited, contact your dealer.
Consult your dealer after unplugging the
power cord.
Turn the volume down or turn off the
receiver for a while and turn it on again.
If the receiver turns off soon after doing
solutions above, consult your dealer after
unplugging the power cord.
Check speaker wiring, then reconnect if
necessary (see page 8) after unplugging
the power cord.
Check the audio connections (see pages
10 to 18) after unplugging the power cord.
Select the correct source.
Press MUTING to cancel the mute (see
page 21).
Select the correct audio input setting
(analogue or digital).
Check speaker wiring and reconnect if
necessary (see page 8) after unplugging
the power cord.
Turn off the receiver once, then turn it on
again and restart application installed in the
PC.
This is not a malfunction.
Select the correct setting (see page 20 or
33).
Select the correct setting.
Set the video input setting to the setting
other than “HDMI” or “RGB” (see page 20).
Check the video or audio format of the
signal to see if it is compatible with this
receiver and/or TV.
Connect a HDCP-compatible TV (see page
10).
Disconnect the HDMI cable and connect it
again.
Use a HDMI cable shorter than 5 m to
assure stable operation and picture quality.
Power
Sound and picture
56-58RX-D701S[B]_f.p65 05.11.18, 10:06 AM56