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Troubleshooting
If you are having a problem with your System, check this list
for a possible solution before calling for service.
General:
Adjustments or settings are suddenly canceled before
you finish.
]
There is a time limit. Repeat procedure again.
Operations are disabled.
]
The built-in microprocessor may malfunction due to
external electrical interference.
Unplug the AC power
cord and then plug it back in.
Unable to operate the System from the remote control.
]
The path between the remote control and the remote
sensor on the System is blocked.
]
The batteries are exhausted.
No sound is heard.
]
Speaker connections are incorrect or loose.
]
Headphones are connected.
No picture appears on the screen.
]
The video cord connections are incorrect or loose.
No picture is displayed on the TV screen, the picture is
blurred, or the picture is divided into two parts.
]
CA-MXDK5 only: The System is connected to a TV
which does not support progressive video input.
]
Incorrect color system is selected (see “Changing the
Color System and Scanning Mode” on page 6).
The left and right edges of the picture are missing on the
screen.
]
Select “4:3 LB/4:3 MULTI LB” for “MONITOR TYPE”
(see page 34).
Radio Operations:
Hard to hear broadcasts because of noise.
]
Antennas connections are incorrect or loose.
]
The AM loop antenna is too close to the System.
]
The FM antenna is not properly extended and positioned.
Disc Operations:
The disc does not play.
]
You have inserted a disc whose Region Code is not
correct. (“REGION ERR” appears on the display.)
]
The disc is placed upside down. Place the disc with the
label side up.
ID3 Tag on an MP3 disc cannot be shown.
]
There are two types of ID3 Tag—Version 1 and Version 2.
This System can only show ID3 Tag Version 1.
Groups and tracks are not played back as you expect.
]
The playing order is determined when the disc was
recorded. It depends on the writing application.
MP3, WMA, MPEG-1, MPEG-2, ASF*, DivX* or JPEG
files are not played back (*only for CA-MXDK5).
]
The inserted disc may include multiple types of tracks
(ex. MP3/WMA files and JPEG files). In this case, you
can only play back the files selected by the “FILE
TYPE” setting (see page 35).
]
You have changed the “FILE TYPE” (see page 35)
setting after you inserted a disc. In this case, reload the
disc.
“NO AUDIO” appears.
]
This System cannot play back illegally produced DVD
Audio discs.
“LR ONLY” appears.
]
Some DVD Audio discs prohibit downmixed output.
When you play back such a disc, this System plays back
the left front and right front signals only.
The disc sound is discontinuous.
]
The disc is scratched or dirty.
The disc playback sounds strange.
]
Cancel Key Control (see page 29).
No subtitle appears on the display though you have
selected the initial subtitle language.
]
Some DVDs are programmed to always display no
subtitle initially. If this happens, press SUB TITLE after
starting play (see page 16).
Audio language is different from the one you have
selected as the initial audio language.
]
Some DVDs are programmed to always use the original
language initially. If this happens, press AUDIO/MPX
after starting play (see page 15).
The disc tray does not open or close.
]
The AC power cord is not plugged in.
]
Child Lock is in use. “LOCKED” appears in the display
window (see page 20).
Tape Operations:
The cassette holder cannot be opened.
]
Power supply from the AC power cord has been cut off
while the tape was running. Turn on the System.
Recording Operations:
Impossible to record.
]
Small tabs on the back of the cassette are removed.
Cover the holes with adhesive tape.
Timer Operations:
Daily Timer does not work.
]
The System has been turned on when the on-time comes.
Timer starts working only when the System is turned off.
MX_DK5_3_1.book Page 40 Tuesday, February7, 2006 11:49 AM