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14
TROUBLESHOOTING GUIDE
If you experience difficulties in the use of this music system, please check the followings or call at
1-800-777-5331 for Customer Service and Support.
Symptom Possible Cause Solution
Radio
Station not tuned properly for AM or
FM
Retune the AM or FM broadcast
station.
FM: Wire antenna is not extended. Extend the FM Wire antenna.
Noise or sound distorted
on AM or FM broadcasts.
AM: The bar antenna is not
positioned correctly.
Reposition the unit until the best
reception is obtained.
FM STEREO does not
appear on display.
You have tuned to a mono station or
the station too weak.
Select another FM station.
Unit not at Tuner function, AM or FM
band.
Press Function button to select AM or
FM.
AM or FM, no sound.
Volume at minimum. Increase Volume.
Compact Disc Player
Unit not in CD function mode.
Press Function button to select CD1
or CD2.
CD Player will not play.
CD is not installed incorrectly. Insert CD with label facing frontward.
CD skips while playing. Disc is dirty or scratched. Wipe disc with cloth or use another
disc.
Function inoperative and
jammed
Built-in microcomputer needs to be
reset.
Disconnect and reconnect the power
cord after a few minutes.
Display no indication or
abnormal indication
Built-in microcomputer needs to be
reset.
Disconnect and reconnect the power
cord after a few minutes.
Intermittent sound Dirty or defective disc
Dirty Pick Up lens
Player is subject to excessive shock
or vibration
Clean or replace the defective
disc
Use a CD-lens cleaning disc to clean
the lens
Relocate the player away from shock
or vibration
No sound when played in
the AUX Mode
Power to external source ( MP3, VCR
etc) not switched on
Connection to external source (MP3,
VCR etc) is incorrect: e.g. RCA plug
may have been inserted to AUDIO IN
of the external source.
Master Volume is at minimum.
Switch on the power of the external
source.
Reconnect the RCA Plug to the
AUDIO OUT of the external source.
Adjust the master volume