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Q I HAVE A WIFI NETWORK. CAN WIFI AND THE GN9350e/
GN9330e USB/GN9330e COEXIST IN THE SAME LOCATION?
A Yes they can, and there will not be any interference. The
GN9300e series operate in different frequency bands than
WiFi equipment/Wireless LANs. In North America, the
GN9300e series utilize the newly opened DECT frequency
band (1920-1930 MHz), while other countries have the DECT
band at 1880–1900 MHz. These DECT bands are not used
for WiFi equipment, Wireless LANs etc., as they typically
operate in the 2.4 GHz or 5 GHz frequency bands.
Q CAN I GET HEARING DAMAGES, USING THE HEADSET?
A All GN Netcom products meet the highest user protection
standards, with sophisticated sound limiting systems to
protect the user against excessive sound levels. GN Netcom
speciﬁes for headsets that the maximum sound pressure
must be below 118 dB SPL, which is approved by
international standards and by telecom administrations. This
means all our headsets have incorporated protection circuits.
All GN Netcom headsets that are connected directly to the
phone or through an analog ampliﬁer are ﬁtted with Peak-
Stop™, an electronic peak control gateway (transistor) that
does not allow excessively loud sounds to pass to the ear. It
reacts when the sound enters the cord and removes
potentially harmful sound peaks before they reach the
headset speaker. PeakStop actively protects the user by
keeping the absolute sound level and the energy of the peak
in the safe zone at all times. As a result, the headset user will
never be exposed to the full effect of an excessive peak and
consequently the risk of harming the sensitive mechanisms
of the ear is minimized.
Q WHAT ADDITIONAL PROTECTION DOES THE INTELLITONE™
(AUTOMATIC NOISE EXPOSURE LEVEL CONTROL) OF THE
GN9350e GIVE THE USER?
A With this feature, you can let the headset automatically
ensure that you are not exposed to a higher noise level from
the headset during your workday than described in the EU
Directive 2003/10/EC or the TT4 threshold used in Australia.
This level is set via the display of the GN9350e, while users
of the GN9330e or other wireless headsets will have to ﬁnd
other means to monitor the level of noise exposure. Please
refer to separate whitepaper for further details.
Q CAN THE PRODUCT CAUSE ALLERGIC REACTIONS?
A The headband is made of stainless steel which does not have
a nickel coated surface. The stainless steel alloy has been
tested for nickel release in accordance with the European
standard EN 1811:1998 (according to EU Directive 94/27/EF,
the nickel release must be below 0.50 gram/cm2 /week). The
headband nickel release is well below the EN1811 limit. The
leatherette ear cushion does not contain vinyl or latex. The
GN9350e/GN9330e USB/GN9330e does not contain PVC.
Q IS IT POSSIBLE TO LISTEN IN TO CONVERSATIONS MADE WITH
GN9350e/GN9330e USB/GN9330e WIRELESS HEADSETS?
A The risk of unauthorized access to DECT voice calls is
extremely limited. Just like GN Netcom’s other wireless
headsets, the GN9350e and GN9330e digitally encrypt any
call, providing complete calling security and conﬁdence
(part of the DECT standard). For in-depth information on how
this is performed, please refer to separate whitepaper from
GN Netcom on security encryption within the DECT standard.
Q IS RADIATION FROM A GN9350e/GN9330e USB/GN9330e
WIRELESS HEADSET DANGEROUS?
A The GN9350e/GN9330e USB/GN9330e operate using radio
signals in the frequency band from 1880 to 1900 MHz and
in the band from 1920 to 1930 MHz, using the DECT protocol
for transmission between headset and base. The radiowave
exposure of these products is between 0.01 and 63 milliwatts
and well below national standards. More information is
available in a separate whitepaper on radiation and on
FreQuently Asked Questions