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Q WILL THE HEADSET ONLY WORK WITH AN OFFICE PHONE OR
CAN I USE IT WITH A MOBILE PHONE TOO?
A For use with mobile phones, the Jabra product range
comprises numerous offerings which not only work with an
ofﬁce phone but also works seamlessly with a Bluetooth
mobile phone. Please visit www.jabra.com
The GN9350e has been designed to work with traditional
ofﬁce phones and via a fully integrated USB connection also
for computer-based telephony such as VoIP softphones and
broadband calling. This makes the GN9350e wireless headset
a future-proof solution.
Q CAN I CHANGE WEARING STYLES?
A It is very easy to change the wearing style of the headset.
You can choose between an over-the-ear, over-the-head and
behind-the-neck wearing style. Please consult the Guide at
www.jabra.com for additional functions and accessories.
Q WHAT IS THE REASON FOR A DIFFERENCE IN THE TALK TIME
WHEN USING TELEPHONY MODE AND USB MODE?
A Using the GN9300e series in USB mode automatically enables
the units to operate in wideband 6.8 kHz bandwidth. This
results in higher power consumption, and hence a shorter
talk time per full battery charge.
Q WHAT HAPPENS IF I FORGET TO PLACE THE HEADSET IN ITS
A The GN9300e series headset will automatically power down,
and it can remain on “stand-by” for up to 43 hours.
Q I NORMALLY TURN OFF THE MAIN POWER AT THE END OF MY
WORKING DAY. HOW DOES THIS AFFECT THE STAND-BY TIME
OF THE HEADSET?
A The headset switches to “sleep mode” for up to 120 hours
and will still be “active” next day.
Q HOW LONG IS THE WARRANTY?
A GN9350e, GN9330e USB and GN9330e are covered by a two-
year warranty (one-year warranty for the US & Canada).
Quality issues within this period will be resolved at no charge
to the customer, provided the product has been used for the
purpose for which it was intended and has not been subject
Q WHAT IS THE PROCEDURE IF THE HEADSET IS
MALFUNCTIONING OR DAMAGED?
A Contact your local headset supplier for more information.
Q IS THE PACKAGING “ENVIRONMENTALLY FRIENDLY”?
A All packaging supplied is “environmentally friendly” and can
Q DOES THE PRODUCT COMPLY WITH THE NEW EU WEEE
A The EU WEEE 2002/96/EC (Waste Electrical and Electronic
Equipment) directive requires companies selling electric or
electronic devices in the EU to mark new products with a
durable marking or label to indicate separate collection of the
device at the end of its useful life. Companies must also
be prepared to take back and recycle these products. The
GN9300e series comply with this EU WEEE directive.
Q IS THE GN9350e/GN9330e USB/GN9330e ROHS COMPLIANT?
A The RoHS 2002/95/EC (Restriction of Hazardous Substances)
directive prohibits the use of lead, cadmium, hexavalent
chrome, mercury and ﬂame retardant PBB and PBDE in
electric/electronic equipment. This has been taken into
account both in use of materials, components and in the
production process of the GN9300e series, which therefore
complies with this directive.
Q WHAT IS DECT?
A DECT stands for Digital Enhanced Cordless Telecommunication
and is a common standard for cordless telephony, messaging
and data transmission. It is a radio technology suited for voice,
data and networking applications in residential, corporate
and public environments, and with range requirements up to
a few hundred meters.
FreQuently Asked Questions