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FIELD OWNER’S MANUAL
19
SERVICE FOR YOUR PRODUCT
To obtain service for your product, we recommend
rst contacting an Etón service representative at 800-
872-2228 US, 800-637-1648 Canada or (650) 903-3866
for problem determination and trouble-shooting. If further
service is required, the technical staff will instruct how to
proceed based on whether the radio is still under warranty
or needs non-warranty service.
WARRANTY
If your product is still in warranty and the Etón service
representative determines that warranty service
is needed, a return authorization will be issued and
instructions for shipment to an authorized warranty repair
facility. Do not ship your radio back without obtaining the
return authorization number.
NON-WARRANTY
If your product is no longer under warranty and requires
service our technical staff will refer you to the nearest
repair facility that will be able to best handle the repair.
For service outside of North America, please refer
to the distributor information included at time of
purchase/receipt.