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18 XJ-300FR Manual Earthquake Sound Corp. | www.earthquakesound.com
5 Year Limited Warranty
Earthquake warrants the original purchaser that the speaker
or amplifier (product) is free from defects in material and workmanship,
under normal and proper use, for a period of five (5) years from the date of
purchase (as shown on the original bill of sale with the serial number affixed/
written on it).
The five (5) years warranty period is valid only if the product is
properly installed by an Earthquake authorized party, and the warranty
registration card is properly filled out and sent to Earthquake Sound
Corporation. If the product is installed by a non-authorized party, a thirty
(30) days warranty period applies.
(A) Five (5) years limited warranty plan coverage guidelines (If installed by
an authorized Earthquake dealer):
• First year: Earthquake pays for labor, parts, and ground freight
(only in the U.S. mainland, not including Alaska and Hawaii)
back to the customer.
• Second year: Earthquake pays for labor and parts only, customer
must pay freight both ways.
• Third, fourth, and fifth year: Earthquake pays for labor only.
Customer must pay for parts and freight both ways.
(B) Warning:
• Products (sent for repair) that are tested by Earthquake
technicians and deemed to have no problem, will not be covered
by the five (5) years limited warranty. Customer will be charged
a minimum of one (1) hour of labor (ongoing rates) plus shipping
back to the customer.
• Each product sent for repair must be packaged in its original
packaging. Otherwise, there will be a repackaging charge in
addition to labor, parts, and shipping charges.
(C) Earthquake agrees to repair or replace, at our option, all such defective
products/parts subject to the following provisions:
• Defective products/parts have not been altered or repaired by
other than an Earthquake factory approved technician.
• Products/parts are not subjected to negligence, misuse, improper
use, or accident, damaged by improper line voltage, used with
incompatible products, or have its serial number or any part of it
altered, defaced, removed, or have been used in anyway that is
contrary to Earthquake’s written instructions.
(D) Warranty Limitations:
Earthquake warranty does not cover products that have been modified and/
or abused, including but not limited to the following:
• Damages to unit cover and finish due to misuse, abuse, or
improper use of cleaning materials/methods.