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User and Installation Guide
Page 5
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Problems and Solutions Table
What Is
Happening
Possible Why What to Do
Transmit light of
transmitter does
not light when
DC power is
applied
Faulty AC adapter
or faulty power outlet
Check the power outlet and the
AC adapter, if possible, check for
correct voltage of the adapter.
No audio present at
audio input
Check the audio connection to
the transmitter and ensure that
there is audio present.
Transmit light
goes out after 5
seconds and
does not light
again
Transmitter hung up Disconnect and then reconnect
DC power.
Batteries empty or
plus contact of
batteries deformed
Check battery voltage, also
check that plus contact of both
batteries touch plus contact of
battery compartment,
replace batteries if necessary
Volume control at
minimum
Slowly increase volume at the
headphones
No audio at
headphones
Receiver hung up Switch headphone power off and
on
Audio is
distorted
Audio level too high Ensure that the audio level
provided by the audio device
conforms to the line output level.
If possible, lower the audio level.
Strong interference In some cases, there may be
strong interference preventing
proper transmission of the audio
signal, such as microwave ovens,
directional data or video trans-
mission devices etc. Try to either
eliminate the interference,
relocate the transmitter, or use
RangeBooster transmitters to
improve reception.
Batteries empty Check the batteries and replace
them if necessary.
Audio at
headphones
drops out
intermittently
Unstable power
supply
Make sure that the power outlet
delivers a stable voltage. Very
strong surges or voltage
fluctuations may cause audio
dropouts. Try using a surge
protector.
For more information, including a detailed troubleshooting guide,
visit the Amphony web site at: www.amphony.com