If You Need Service Or Assistance.,
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We suggest you follow
these steps:
1. Before calling for assistance...
Performance problems often result from
little things you can find and fix without
tools of any kind.
If nothing operates:
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Is the gas turned on?
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Is the power supply cord plugged into
a live circuit with the proper voltage?
(See Installation Instructions.)
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Have you checked your home’s main
fuses or circuit breaker box?
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Have instructions in this book been
followed?
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Is the control knob set in the correct
position?
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Is the flow of combustion and/or
ventilation air to the unit obstructed?
Do not obstruct air flow to and
around unit.
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Recheck suspected defect.
If the oven will not operate:
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Are the electronic controls set cor-
rectly? See pages i’- 16.
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Have you programmed a delay start
time?
If burner fails to light:
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Is the range connected to electrical
power?
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Have you checked your home’s main
fuses or circuit breaker box?
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Are burner ports clogged? See
page 27.
If burner flames are uneven:
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Are burner ports clogged? See
page 27.
If burner flames lift off ports, are
yellow, or are noisy when turned off:
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The air/gas mixture may be incorrect.
(Call for service.)
If burner makes a popping noise
when ON:
9 Is the burner wet from washing? Let
dry.
30
If control knob(s) will not turn:
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Did you push in before trying to turn?
If the Self-Cleaning cycle will not
operate:
. Does the clock show the right time of
day?
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Is the Lock Lever all the way to the
right?
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Have you set a delay start time?
If cooking results aren’t what you
expected:
Is the range level?
If needed, have you preheated the
oven as the recipe calls for?
Does the flame size fit the cooking
utensil being used? (See the Cooking
Guide.)
If broiling, have you completely closed
the oven door? BLANKET-O-FLAME’”
Broiler provides best cooking results
with the oven door closed.
Are you following a tested recipe from
a reliable source?
Are you using pans recommended in
the Cooking Guide?
If baking, have you allowed 1 112 to 2
inches (4-5 cm) on all sides of the pans
for air circulation?
Are the pans the size called for in the
recipe?
Do the cooking utensils have smooth,
flat bottoms and fit the surface burners
being used?
If the oven temperature seems too
low or too high:
Was your old oven accurate? Your old
oven may have shifted gradually while
your new oven may be more exact.
If, after using the oven, you are not
satisfied with the temperature settings,
they can be adjusted by an authorized
WhirlpoolSM service technician. (See “If
you need service” on page 31.)
