If
you
need service or
assistance,
we suggest you
follow these
fm steps:
1
. Before calling for assistance.. .
Performance problems often result from
little things you can find and fix yourself with-
out tools of any kind.
If nothing operates:
l
Is the range correctly wired Into a live cir-
cuit with proper voltage?
(See Installation
Instructions.)
l
Have you checked the main fuse or circuit-
breaker box?
If the oven will not operate:
l
Is the Oven Selector turned to a setting
[BAKE or BROIL)?
l
Is the Oven Temperature Control turned to a
temperature setting?
If surface units will not operate:
l
Have you checked the main fuse or circuit-
breaker box?
l
Are surface units plugged in all the way?
l
Do the control knobs turn?
If surface unit control knob or knobs will not
turn:
l
Did you push in before trying to turn?
If cooking results aren’t what you expect:
l
Is the range level?
l
Are you using pans recommended in the
Cooking Guide?
l
If baking, have you allowed I1 2 to 2 inches
(4-5 cm) on all sides of the pans for air
circulation?
l
Does the oven temperature seem too low or
too high? See page 5, “Resetting the oven
temperature control.”
l
Have you preheated the oven as the recipe
calls for?
l
Are the pans the size called for In the
recipe?
l
Are you following a tested recipe from a
reliable source?
l
Do the cooking utensils have smooth, flat
bottoms?
l
Do the cooking utensils fit the surtace unit
being used?
See
the
Cooking Guide
for more informa-
tion on cooking problems and how to solve
them
2
l
If you need assistance “’ . . .
Call the Whirlpool COOL-LINE” service as-
sistance telephone number. Dial free from:
Continental U.S. . . . . . . . . (800) 2531301
Michigan . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . (800) 253- 1121
and talk with one of our trained Consultants
The Consultant can instruct you in how to ob-
tain satisfactory operation from your appli-
ance or, if service is necessary, recommend a
qualified service company in your area.
3
l
If you need service,i’. . .
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE * Ser-
vrce Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty service, anywhere in the United
States To locate TECH-CARE service in your
area, call our COOL-LINE service assistance
telephone number (see Step 2) or look in your
telephone directory Yellow Pages under:
WASHING MACHINES, DRYERS
8 IRONERS-SERVICING
WtilMtPOOL APPI IANLE’
[HANCHISED TECI ICARt iF$.l~.r
