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104
Troubleshooting
Troubleshooting
If you experience trouble with your camera, try the following solutions.
Please understand that you give your consent that the contents of the internal memory, Music
files may be checked when you send your camera to be repaired.
1 Check the items on pages 105 to 114.
If a code such as “C/E:ss:ss” appears on the screen, see page 115.
2 Remove the battery pack, and insert the battery pack again after about one
minute, and turn on the power.
3 Press the RESET button located on the bottom using a
fine-tipped object, and turn on the power.
If you do the operation above, the date and time setting is
cleared.
4 Consult your Sony dealer or local authorized Sony service facility.
RESET
button
Battery pack and power 105
Shooting still images/movies 105
Viewing images 108
Deleting/Editing images 108
Network 109
Computers 110
Album Editor 111
Picture Motion Browser 111
“Memory Stick Duo” 112
Internal memory 112
Printing 112
PictBridge compliant printer 113
Others 114
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.