85
TROUBLESHOOTING
The original size is not
automatically selected or the copy
is not made on paper that matches
the size of the original.
Was the SPF/RSPF (or document cover) opened
completely when the original was placed on the document
glass?
→
Open the SPF/RSPF completely and then place the original on the
document glass. Close the SPF/RSPF (or document cover).
43
The original is curled or folded.
→ The original size cannot be correctly detected if the original is
curled or folded. Straighten the original.
–
The original has many solid black areas.
→ If the original includes solid black areas, the original size may not
be detected automatically. Press the [SPECIAL FUNCTION] key
and select "ORIG. SIZE ENTER" to specify the original size.
–
The machine is directly exposed to sunlight.
→ Install in a location that is not exposed to sunlight.
–
The original is smaller than A5 (5-1/2" x 8-1/2") size.
→ If the original is smaller than A5 (5-1/2" x 8-1/2"), the size cannot
be detected. Follow the procedure in "USING THE BYPASS
TRAY TO COPY A SPECIAL SIZE ORIGINAL" to make the copy.
36
The original is not a standard size.
→ If the original is a small non-standard size, the size cannot be
detected. Manually select a size close to the original size, or
follow the procedure in "USING THE BYPASS TRAY TO COPY A
SPECIAL SIZE ORIGINAL" to make the copy.
36
Copies are smudged or dirty.
The document glass or the underside of the document
cover/SPF/RSPF is dirty.
→ Clean regularly.
101
Original smudged or blotchy.
→ Use a clean original.
–
White or black lines appear on
copies.
The scanner glass for the SPF/RSPF is dirty.
→ Clean the long, narrow scanning glass.
101
The transfer charger is dirty.
→ Clean the transfer charger.
102
Paper size for a paper tray cannot
be set.
Copying or printing is performed.
→ Set the paper size after copying or printing is complete.
–
The machine has stopped temporarily due to running out
of paper or a misfeed.
→ Load paper or remove the misfeed, and then set the paper size.
24, 92
An interrupt copy job is in progress.
→ Set the paper size after the interrupt copy job is finished.
48
The display or the DATA indicator is blinking.
→ Data is being held in memory. Print the data in memory or clear it
from memory.
49, 51
A copy job stops before it is
finished.
The paper output tray is full.
→ Long copy runs are automatically paused every 250 copies.
Remove the copies in the paper output tray and press the
[START] key ( ) to resume copying.
34
The tray is out of paper.
→ Load paper.
24
Problem Cause and solution Page
