22 5. TROUBLESHOOTING
5. TROUBLESHOOTING
If a problem persists even after applying the suggested remedies, contact an EIZO dealer.
Problems Points to check with possible solutions
Check that the power cord is correctly connected.
If the problem persists, turn off the monitor power for a
few minutes, then turn it back on and try again.
Check the “Contrast and Brightness” function in the
ScreenManager “Main” menu.
Try pressing a key on the keyboard, or clicking the
mouse. (p.18)
Try pressing the AUTO-SIZING Button or control pad
or turn the monitor off and then on.(p.18)
1. No picture
• Indicator status: Off
• Indicator status: Green
• Indicator status:
Flashing Green /
Yellow
• Indicator status:
Flashing Yellow
These messages appear when the signal is not inputted
correctly, even if the monitor functions properly.
Error messages shown below will remain on the screen for
30 seconds.
When the image is displayed correctly after a short
time, it is not a monitor’s problem.
(Some PC does not output the signal soon after
powering on.)
Check that the PC is turned ON.
Check that the signal cable is properly connected to the
PC or graphics board.
Switch the signal input by pressing the BNC/D-Sub
selection button on the front control panel.
2. Following messages
appear.
•“No signal detected”
error message appears.
Use the graphics board’s utility software to change the
frequency setting. (Refer to the manual of the graphics
board.)
•“Out of range” error
message appears.
Whenever an error
signal message
appears, the signal
frequency will be
displayed in red.
(Example)
