SOLUTION 2
1 Remove the printer software CD.
2 Restart the computer.
3 When the desktop appears, cancel all Found New Hardware windows.
4 Reinsert the printer software CD.
5 Follow the instructions on the computer screen.
SOLUTION 3
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the USB symbol.
SOLUTION 4
1 Disconnect the USB cable from any other device, such as a USB hub or switch box.
2 Directly connect the cable to the printer and the computer.
Cannot print from a digital camera using PictBridge
SOLUTION 1
Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital
camera documentation.
SOLUTION 2
1 Disconnect the camera.
2 Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to
determine whether it is PictBridge-enabled.
SOLUTION 3
Use only the USB cable that came with the camera.
Lexmark Confidential until announced
Troubleshooting
23
