www.kodak.com/go/aiosupport 67
KODAK ESP 7200 Series All-in-One Printer
Ink cartridge
• Check that KODAK Ink Cartridge(s) are installed. Do not
use non-Kodak brand or refilled ink cartridges.
• Remove, then install the cartridges again. Make sure the
cartridges click into place.
Paper jam
• Check for paper behind the duplexer in the rear-access
cleanout area.
• Remove the duplexer and gently remove any paper from
inside the printer.
• Make sure the paper in the tray is free of tears or creases.
• Make sure you do not overload the paper tray.
For more information, go to www.kodak.com/go/itg. Select
All-in-one printer, then Paper jam.
Error messages or
other problems you
cannot resolve
If you need to contact Kodak (see www.kodak.com/go/contact),
have the following information available:
• Kodak Service Number (located inside or on the outside of the
printer)
• Printer model number (located on the back of the printer)
• Computer model, operating system, and version of Home
Center Software
• Exact wording of any error message(s)
Problem Possible Solutions
