22 Troubleshooting and Diagnostics ze1000 Series Troubleshooting and Self-Repair Guide
Performance Problems
For best performance with Windows XP, the notebook should have at least 128 MB of SDRAM.
If the notebook pauses or runs sluggishly
•
This may be normal Windows behavior. Certain background operations (such as a virus-scanning
program) can affect can affect response time.
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Some file browsers respond slowly while processing graphics or waiting for broken network
connections to time out.
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Press Ctrl+Alt+Del to see if an application is not responding.
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Restart the notebook.
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If the notebook’s hard disk drive frequently runs (as indicated by the hard drive light on the front
of the notebook) while the notebook appears to be paused or running slowly, Windows is likely
spending excess time writing to its swap file on the notebook’s hard disk. Consider installing
additional memory.
•
Check the amount of available free disk space. Delete temporary and unneeded files.
If the notebook stops responding
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Press Ctrl+Alt+Del to end any application that is not responding.
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Reset the notebook—see “Resetting the Notebook” on page 9.
Power and Battery Problems
If the notebook turns off immediately after it turns on
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Battery power is probably extremely low. Connect the AC adapter or insert a newly charged
battery.
If the notebook keeps beeping
•
The notebook beeps repeatedly when the battery is low (you can set this option in Power Options
in Control Panel). Save your work immediately, turn off the notebook immediately, and insert a
charged battery or connect the AC adapter.
If the notebook doesn’t go on standby as expected
•
If you have a connection to another computer, your notebook won’t go on standby if the
connection is active.
•
If the notebook is performing an operation, it normally won’t go on standby until the operation is
complete.
If the notebook doesn’t automatically hibernate as expected
•
Make sure hibernate support is enabled: click Start, Control Panel, Performance and Maintenance,
Power Options, then click the Hibernate tab.
•
Check the Power Schemes tab to make sure the hibernation timeouts for AC power and battery
power are not set to Never.
