3. Press to select DIAGNOSTICS.
4. Press
to highlight PRINT EVENT LOG.
5. Press
to select PRINT EVENT LOG.
The message PRINTING... EVENT LOG appears on the display until the printer finishes
printing the event log. The printer returns to the Ready state after printing the event log.
Print quality troubleshooting pages
The print quality troubleshooting pages provide information on aspects of the printer that
affect print quality.
1. Press
to enter the MENUS.
2. Press
to highlight DIAGNOSTICS.
3. Press
to select DIAGNOSTICS.
4. Press
to highlight PQ TROUBLESHOOTING.
5. Press
to select PQ TROUBLESHOOTING.
The message PRINTING... PQ TROUBLESHOOTING appears on the display until the
printer finishes printing the print quality troubleshooting information. The printer returns to the
Ready state after printing the print quality troubleshooting information.
The print quality troubleshooting information includes one page for each color (cyan,
magenta, yellow, and black), printer statistics related to print quality, instructions on
interpreting the information, and procedures to solve print quality problems.
If following the procedures recommended by the print quality troubleshooting pages does not
improve print quality, go to http://www.hp.com/support/lj5500.
ENWW Printer information pages 89
