21
english
installation troubleshooting
Use the information in this section if you have problems setting up your HP printer. If you
need help after the printer is set up, see the
onscreen
user’s guide
(see page 19).
For help with networking the printer, see the
network guide
that came with the printer.
Windows
problem
The installation program does not start automatically when the CD is inserted.
possible causes solution
• Autorun is disabled.
• The computer cannot
find the autorun.exe
program on the CD-
ROM.
1. Insert the printer software CD into the computer’s
CD-ROM drive. Be careful to position the CD
correctly.
2. Select
Start > Run, then click Browse.
3. Browse to the HPPP CD-ROM icon, then click
Open.
4. Select
Setup, then click Open.
The setup.exe file appears in the Run dialog box.
5. Click
OK.
6. Follow the onscreen instructions to install the printer
software.
Gepetto_RG.book Page 21 Wednesday, May 14, 2003 3:01 PM
