10
english
installation troubleshooting, continued
Windows USB
Use the information in this section if you have problems setting up your HP printer. If you
need help after the printer is set up, see the onscreen user’s guide in the Printer Assistant.
See “viewing the onscreen user’s guide” on page 4 for instructions.
The computer cannot find the printer
driver.
The Plug and Play operation
will not complete (the New
Hardware Wizard will not
finish).
1.Cancel the New Hardware Wizard.
2.Remove the printer software CD from the
CD-ROM drive.
3.Disconnect the USB cable from the
computer.
4.Re-insert the printer software CD into the
computer’s CD-ROM drive.
5.Follow the onscreen instructions to install
the printer software.
6.Reconnect the USB cable to the computer
when prompted.
If the installation program does not
automatically start, then see “to solve the
problem...” on page 8.
what is the problem?
possible causes... to solve the problem...
XbowRG.book Page 10 Friday, March 1, 2002 3:42 PM
