Problems and Solutions 63
Printing and Copying Problems
The Stylus Photo RX620 is on, but nothing prints.
■ Make sure the USB cable is securely connected at both ends.
■ If you’re using a USB hub, try connecting the Stylus Photo RX620 directly to
your computer’s USB port instead.
■ Run a nozzle check as described on page 58. If the check page prints, make
sure your Stylus Photo RX620 software is installed correctly.
■ If you’re printing on a network, you need to set up your Stylus Photo RX620
for network printing, as described in the on-screen Reference Guide.
The Stylus Photo RX620 makes printing sounds, but nothing prints.
■ The print head nozzles may need cleaning; see page 58 for instructions.
■ Make sure the Stylus Photo RX620 is on a flat, stable surface.
Printing or copying is too slow.
Make sure your system meets the requirements listed in the on-screen Reference
Guide. If you’re printing a high-resolution photo, you need more than the
minimum requirements. You may also need to:
■ Clear space on your hard disk or run a defragmentation utility.
■ Close open programs that you’re not using.
■ Increase your system’s memory (RAM).
For the fastest printing:
■ Select Draft as the Quality Type (Windows) or set the Quality/Speed slider to
Speed (Macintosh) in your printer software.
■ If your document doesn’t include color, choose Black Ink Only (Windows) or
Black as the ink setting (Macintosh) in your printer software (see your on-
screen Reference Guide), or press the x
B&W button.
■ Tu r n Super MicroWeave
®
off (Macintosh only) and High Speed on in
your printer software.
■ If your Stylus Photo RX620 is connected to a USB hub, disconnect any
unused USB devices.
