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8. Limited Warranty Conditions
for the Super Foam Dome
TM
1. Subject to the following conditions we will repair any defect or fault in the unit if it
is caused by a proven factory fault and has been advised immediately after
appearance and within 30 days of delivery to the end user. Insignificant
deviations of the regular product quality does not guarantee replacement rights,
nor do faults or defects caused by water, by generally abnormal environment
conditions or Force Majeure.
2. Limited warranty Service will be done in the following way: Faulty parts will be
repaired or replaced (our choice) with correct parts. Faulty units have to be
shipped to us or sent to us at customer’s expense. The RMA# has to come with
the faulty, unit.
3. The customer looses all rights for limited warranty services, if any repairs or
adjustments are done to the units by unauthorized persons and/or if spare parts
are used, which are not approved by us. The right of limited warranty service is
also lost if a fluid other than the original “CITC Foam Dome
TM
fluid ” has been
used. Also, non-compliance with the instructions in this manual or mistakes by
incorrect handling/treating of the machine, any faults and damages caused by
undue force will lead to a loss of limited warranty.
4. Freight costs to CITC when under the limited warranty services are the
responsibility of the customer. CITC will pay freight upon return.
5. Limited warranty services do not cause an extension of the limited warranty time
or the start of a new limited warranty time. The warranty of replaced parts ends
with the limited warranty time of the whole unit.
6. If a defect/fault can not be repaired by us in a satisfactory time, we will, within 30
days after sale of the unit, our choice either:
1. Replace the whole unit for free or
2. Refund the lesser value or
3. Take back the whole unit and refund the purchase price, but not more than the
usual market price at the time of refund.
7. Further claims, especially for damages, losses etc. outside the unit are excluded.
