LCD Messages
9-25
Troubleshooting
9
CHECK PRINTER
Cause 1 A problem has occurred in the machine.
Remedy Reset the machine by opening the cartridge cover and then closing it. If the
message persists, unplug the machine from the power supply and contact
Canon Authorized Service Facilities or the Canon Customer Care Center.
Cause 2 A cartridge is not installed correctly.
Remedy Install the cartridge correctly.
CHECK PRINTER COVER
Cause The cartridge cover is not closed completely.
Remedy Check the cartridge cover, and make sure that it is completely closed.
DOCUMENT TOO LONG
Cause The document is longer than 39
1
/2" (1 m), or is not feeding correctly.
Remedy Reduce the length of the document to within 39
1
/2" (1 m), and then copy it.
INSERT ∗ CARTRIDGE
Cause A cartridge is not inserted or not inserted correctly.
Remedy Insert the cartridge correctly. When <INSERT ∗ CARTRIDGE> still appears in
the LCD after inserting the cartridge, disconnect and connect the power cord.
(See "Replacing the Cartridges," on p. 8-5.)
∗: indicates either "C", "M", "Y", or "K".
INSERT DRUM
Cause The drum cartridge is not inserted or not inserted correctly.
Remedy Insert the drum cartridge correctly. When <INSERT DRUM> still appears in the
LCD after inserting the drum cartridge, disconnect and connect the power cord.
(See "Replacing the Cartridges," on p. 8-5.)
