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Troubleshooting (continued)
There is no sound or only a very low-level sound
is heard.
• Check that the speakers and components are
connected securely.
• Check that you have selected the correct
component on the receiver.
• Press MUTING if muting function is activated.
• The protection circuit has been activated. Turn
off the receiver, eliminate the short-circuit
problem and turn on the power again after about
20 seconds.
The left and right sounds are unbalanced or
reversed.
• Check that the speakers and components are
connected correctly and securely.
• Adjust balance parameters in the LEVEL menu.
There is severe hum or noise.
• Check that the speakers and components are
connected securely.
• Check that the connecting cords are away from a
transformer or motor, and at least 3 meters away
from a TV set or fluorescent light.
• The plugs and jacks are dirty. Wipe them with a
cloth slightly moistened with alcohol.
There is no sound from the center speaker.
• Make sure the sound field function is on (press
SOUND FIELD +/–).
• Select C.ST.EX A–C (see page 18).
• Adjust the speaker level (see page 21).
• Make sure the center speaker size parameter is
not set to “NO” (see page 15).
There is no sound or only a very low-level sound
is heard from the surround speakers.
• Make sure the sound field function is on (press
SOUND FIELD +/–).
• Select C.ST.EX A–C (see page 18).
• Adjust the speaker level (see page 21).
• Make sure the surround speaker size parameter is
not set to “NO” (see page 15).
There is no sound from the active sub woofer.
• When you select NORM. SP., make sure the sub
woofer is set to “YES” (see page 15).
• Check that “2CH ST.” is not selected (see page
19).
Radio stations cannot be tuned in.
• Check that the antennas are connected securely.
Adjust the antennas and connect an external
antenna if necessary.
• The signal strength of the stations is too weak
(when tuning in with automatic tuning). Use
Direct tuning.
• No stations have been preset or the preset
stations have been cleared (when tuning by
scanning preset stations). Preset the stations (see
page 24).
The surround effect cannot be obtained.
• Make sure the sound field function is on (press
SOUND FIELD +/–).
There is no picture or an unclear picture appears
on the TV screen or monitor.
• Select the appropriate function on the receiver.
• Set your TV to the appropriate input mode.
The remote does not function.
• Point the remote at the remote sensor on the
receiver.
• Remove any obstacles in the path between the
remote and the receiver.
• Replace both batteries in the remote with new
ones, if they are weak.
• Make sure you select the correct function on the
remote.
Reference sections for clearing the
receiver’s memory
To clear See
All memorized settings page 12
Customized sound fields page 22