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The RDS information that you want
does not appear.*
• Contact the radio station and find out
whether they actually provide the service
in question. If so, the service may be
temporarily out of order.
* Models of area code CEL, CEK only.
Remote commander
The remote does not function.
• Point the remote at the remote sensor on
the receiver.
• Remove any obstacles in the path between
the remote and the receiver.
• Replace all the batteries in the remote with
new ones, if they are weak.
• Make sure you select the correct input on
the remote.
Error messages
If there is a malfunction, the display shows a
message. You can check the condition of the
system by the message. Refer to the following
table to solve the problem. If any problem
persists, consult your nearest Sony dealer.
If an error message appears while you perform
Auto Calibration, see “Error and warning
codes” (page 29) to solve the problem.
DEC. EROR
Appears when a signal the receiver cannot
decode (ex. DTS-CD) is input and “DEC.
PRI.” on the AUDIO menu is set to “DEC.
PCM”. Set it to “DEC. AUTO” (page 37).
PROTECT
Irregular current is output from the
speakers. The receiver will automatically
turn off after a few seconds. Check the
speaker connection and turn on the power
again.
If you are unable to remedy the
problem using the
troubleshooting guide
Clearing the receiver’s memory may remedy
the problem (page 25). However, note that all
memorized settings will be reset to their
factory settings and you will have to readjust
all settings on the receiver.
If the problem persist
Consult your nearest Sony dealer. Note that if
service personnel changes some parts during
repair, these parts may be retained.
Reference sections for clearing
the receiver’s memory
To clear See
All memorized settings page 25
Customized sound fields page 50