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Troubleshooting
31
GB
The color irregularity on a TV screen persists.
• Turn off the TV set once, then turn it on after 15
to 30 minutes. If the color irregularity still
persists, place the speakers farther away from the
TV set.
VIDEO CD/CD/MP3 player
The disc tray does not open and “LOCKED”
appears.
• Contact your Sony dealer or local authorized Sony
service facility.
The disc tray does not close.
• Place the disc correctly.
• Always close the tray by pressing Z on the unit.
Trying to press the tray closed with your fingers
may cause problems with the player.
The disc does not eject.
• You cannot eject the disc during CD Synchro
Recording. Press x to cancel the CD Synchro
Recording, then press Z on the unit to eject the
disc.
• Consult your nearest Sony dealer.
There is no picture.
• Check that the player is connected securely.
• Make sure you operate the TV correctly.
• Make sure you set the color system correctly,
according to your TV (color) system.
•Press CD.
• Make sure that GAME MIXING is canceled.
Play does not start.
• Open the disc tray and check whether a disc is
loaded.
• Wipe the disc clean (page 34).
• Replace the disc.
• Place the disc that this system can play (page 4).
• Place the disc correctly.
• Place the disc in the tray with the label side up.
• Remove the disc and wipe away the moisture on
the disc, then leave the system turned on for a few
hours until the moisture evaporates.
•Press N to start play.
Disc access takes a long time.
• Set “CD POWER ON” by CD power manage
function (page 17).
The sound skips.
• Wipe the disc clean (page 34).
• Replace the disc.
• Try moving the system to a place without
vibration (e.g., on top of a stable stand).
• Try moving the speakers away from the system, or
placing them on separate stands. When you listen
to a track with bass sounds at high volume, the
speaker vibration may cause the sound to skip.
Play does not start from the first track.
• Press PLAY MODE repeatedly until both “PGM”
and “SHUF” disappear to return to Normal Play.
MP3 audio track cannot be played back.
• Recording was not performed according to the
ISO 9660 level 1 or level 2 format or Joliet in the
expansion format.
• The MP3 audio track does not have the extension
“.MP3”.
• The file is not stored in MP3 format.
• Discs containing files other than MPEG 1 Audio
Layer-3 files cannot be played.
• Files that are too small (64 kB or less) cannot be
played back.
MP3 audio tracks take longer to begin play
back than others.
• After the system reads all tracks on the discs,
playback may take more time than usual if:
– the number of albums or tracks on the disc is
very large.
– the album and track organization structure is
very complex.
The album title, track title, ID3 tag, and the
CD-TEXT characters do not appear correctly.
• Use a disc that conforms with ISO 9660 level 1,
level 2 or Joliet in the expansion format.
• The disc ID3 tag is not ver. 1 (ver. 1.0 or 1.1).
• The characters that can be displayed by this unit
are as follows:
– Upper cases (A to Z)
– Numbers (0 to 9)
– Symbols (< > * + , – / [ ] \ _)
Other characters may not be displayed correctly.
continued