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Troubleshooting
If you run into any problem using this stereo
system, use the following checklist.
First, check that the power cord is connected
firmly and the speakers are connected
correctly and firmly.
Should any problem persist, consult your
nearest Sony dealer.
General
The display starts flashing as soon as you
plug in the power cord even though you
haven’t turned on the system
(demonstration mode).
•Press DISPLAY/DEMO while the system
is off.
The demonstration appears automatically
the first time you plug in the power cord,
or if there is a power outage lasting
longer than half a day.
In this case, reset the following:
— Clock setting (see “Step 2: Setting the
time”)
— Press DISPLAY/DEMO while the
system is off.
There is no sound.
•Turn VOLUME clockwise.
•The headphones are connected.
•Insert only the stripped portion of the
speaker cord into the SPEAKER jack.
Inserting the vinyl portion of the speaker
cord will interfere with the speaker
connection.
There is no microphone sound
•Turn VOLUME or MIC LEVEL to adjust
the microphone volume.
•Make sure the microphone is connected
to the MIC jack correctly.
There is severe hum or noise.
•A TV or VCR is placed too close to the
stereo system. Move the stereo system
away from the TV or VCR.
“12:00 AM” flashes in the display.
•A power interruption occurred. Reset the
clock and timer settings.
The timer does not function.
•Set the clock correctly.
DAILY 1, DAILY 2, and REC do not appear
when you press t/CLOCK SET.
•Set the timer correctly.
•Set the clock.
The remote does not function.
•There is an obstacle between the remote
and the unit.
•The remote is not pointing in the
direction of the system’s sensor.
•The batteries have run down. Replace the
batteries.
There is acoustic feedback.
•Decrease the volume level.
•Move the microphone away form the
speakers or change the direction of the
microphone.
The color irregularity on a TV screen
persists.
•Turn off the TV set once, then turn it on
after 15 to 30 minutes. If the color
irregularity still persists, place the
speakers farther away from the TV set.
Speakers
Sound comes from only one channel or the
left and right volumes are unbalanced.
•Check the speaker connections and
placement.
There is no sound from the surround
speakers (LBT-D590/D690/D990/XB600/
XB6/XB6K only).
•Press SURROUND to turn on the
surround effect.
CD Player
The CD tray does not rotate.
•A CD is not placed properly.
A CD will not play.
•The CD is not lying flat in the disc tray.
•The CD is dirty.
•The CD is inserted label side down.
•Moisture condensation has built up.
Remove the CD and leave the system
turned on for about an hour until the
moisture evaporates.