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The sound is not in sync with the image.
When you are watching movies, you may hear the sound with a
slight delay from the image.
WIRELESS SOUND
No sound is output from the subwoofer.
Make sure the AC power cord (mains lead) of the subwoofer is
connected.
M
ake sure the wireless transceivers are inserted correctly (refer to
“Inserting the wireless transceivers” in the Operating Instructions).
If the
indicator is off:
Ch
eck that the AC power cord (mains lead) of the subwoofer is
connected securely.
Turn the
subwoofer on by pressing the button on the
subwoofer.
If the
indicator flashes in green slowly or is lit in red:
Move the
subwoofer so that the indicator lights up in green.
Ch
eck the wireless transmission status with “RF CHK” (refer to
“Adjusting the settings” in the Operating Instructions). If “RF
NG” appears on the front panel display, push the wireless
transceivers into the Bar Speaker and the subwoofer until they
click.
Op
erate it as described in “Enabling the Secure Link function”
(page 10).
If the
indicator flashes in green quickly:
F
irst press the button to turn off the subwoofer, then insert
the wireless transceiver into the subwoofer correctly, and press
the button on the subwoofer again.
If the
indicator flashes in red:
Press the
button to turn off the subwoofer, and check that
nothing is blocking the ventilation holes of the subwoofer.
In the case
of input sources that contain very little bass sound
components (i.e., a TV broadcast), the sound from the subwoofer
may be difficult to hear.
Turn
up the subwoofer volume by pressing the SW VOL + button
(refer to “Parts and controls” in the Operating Instructions).
Sound skips or has noise.
If a device that generates electromagnetic radiation, such as a Wi-
Fi network, or a microwave oven is nearby, move the device away
from this system.
Re
move any obstacle between the Bar Speaker and the subwoofer,
or move this system away from the obstacle.
Locate
the Bar Speaker and the subwoofer as near as possible.
OTHERS
The remote control does not function.
Point the remote control at the remote control sensor on the
system (refer to “Parts and controls
” in the Operating Instructions).
R
emove any obstacles in the path between the remote control and
the system.
Re
place both batteries in the remote control with new ones, if they
are weak.
Ma
ke sure you are pressing the correct button on the remote
control.
TV remote control does not work.
This problem might be solved by using the IR blaster supplied
(page 9).
The Control for HDMI function does not work properly.
Check the HDMI connection.
Se
t up the Control for HDMI function on the TV.
Ma
ke sure that any equipment connected is compatible with
“BRAVIA” Sync.
Chec
k the Control for HDMI settings on the connected equipment.
Refer to the operating instructions supplied with the connected
equipment.
If
you connect/disconnect the AC power cord (mains lead), wait for
more than 15 seconds and operate the system.
If you
connect the audio output of the video equipment and the
system using a cable other than an HDMI cable, no sound may be
output because of “BRAVIA” Sync. In this case, set “CTRL” to “OFF”
(refer to “Adjusting the settings” in the Operating Instructions) or
connect the audio output jack directly to the TV instead of the
system.